Loading...
Share this Job
Business:  Navis
Job Function:  Sales & Marketing
Location: 

Singapore, SG

Account Manager, Sales

Making Your Next Move Count

At Navis you will find a rewarding career where you can thrive at every level. We invest in our teammates through offering competitive compensation and benefits, progressive training opportunities that empower employees to achieve total (physical, financial, social & community) wellbeing. In addition to challenging and meaningful work, you will find a strong work-life balance and a deep commitment to developing you. Navis’ culture thrives on teamwork and diversity. So, bring your unique perspective and talent to Navis and thrive in your every work day!

Navis LLC is an equal opportunity employer, committed to a diverse and inclusive workforce

Position Summary

Navis is seeking a Sales and Account Manager to develop and manage relationships with significant accounts in the South Asia and South East Asia region. The Sales and Account Manager should have a proven track record quickly earning the trust of customers and key stakeholders, mobilizing and motivate teams, setting direction and approach, resolving conflict, delivering tough messages with grace, executing with limited information and ambiguity, and influencing all parties to achieve desired response. The onboarding period for this position may include market analysis, supporting other Sales resources, and assisting with marketing campaigns focused on lead development as a means to learning the business and the sales approach.

Responsibilities

  • Identify, qualify, secure, and cultivate new customer accounts and business opportunities

  • Maintain and enhance existing customer relationships

  • Engage colleagues and partners on complex solutions to ensure the appropriate solution for the customers and catering to their needs

  • Manage customer lifecycle satisfaction in both the pre and post sales environment

  • Organize and develop sales activities reports, metrics, and presentations

  • Make suggestions regarding customer accounts using data and reports to substantiate these recommendations

Qualifications
  •  5-7+ years of sales and/or account management in the maritime industry, container supply chain, marine terminals, industrial transportation industries, or other commercial experience with mission-critical enterprise software solutions

  • Terminal Operating System (TOS) solution selling experience highly preferred

  • Demonstrated experience navigating and launching large, complex projects and sales cycles

  •  Experienced in Salesforce.com or other sales/customer management solutions

  • Excellent customer success, organization, and communication skills required

  • Ability to establish and maintain excellent customer relationships

  • Create, analyze, and present customer account and usage reports

  • Capable of managing, multi-tasking, and responding to customer inquiries

  •  Driven puzzle solver, identifying and resolving issues and escalations by providing alternative solutions

  • Willing to travel 60% plus