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Business:  Navis
Job Function:  HR

Oakland, US

Apply by:  31-10-2019

Senior Manager, People Success Operations

Making Your Next Move Count


At Navis you will find a rewarding career where you can thrive at every level. We invest in our teammates through offering competitive compensation and benefits, progressive training opportunities that empower employees to achieve total (physical, financial, social & community) wellbeing. In addition to challenging and meaningful work, you will find a strong work-life balance and a deep commitment to developing you. Navis’ culture thrives on teamwork and inclusion. So, bring your unique perspective and talent to Navis and thrive in your every work day!

Navis LLC is an equal opportunity employer, committed to a diverse and inclusive workforce.

Position Summary

The Senior People Success Operations Manager will lead the development and implementation of the People Success Operations strategy, structure and road maps that will evolve and improve the standard of delivery.  The Director will lead, coach and develop the People Success Operations teams, including responsibility for our Global Employee Experience (Hire to Retire cycle), Corporate Policies and Processes, Wellness, Retention, Employee Relations, and HR records and compliance to improve capabilities, foster best practices and deliver optimal results that align with business.



The Senior People Success Operations Manager must be comfortable interfacing with cross-functional teams and willing to handle complex challenges across all People Success functions.



  • Collaborate with business and People Success leaders to set strategic and operational goals and plans for People Success Operations with a focus on continuous improvement, automation with controls and compliance checks

  • Drive the evaluation and improvement of People Operations Processes such as Employee onboarding and offboarding experience, records administration, performance management, and transactional services with a focus on quality, customer service, innovation, automation and employee and leader self-service; increase self-service options and grow operating efficiency.

  • Manage and resolve complex employee relations issues, including conducting effective, thorough and objective investigations.

  • Review and makes recommendations for improvement of the organization's policies, procedures and practices on personnel matters.

  • Maintain knowledge of industry trends and employment legislation and ensures organization's compliance.

  • Maintain responsibility for organizational compliance with federal, state and local legislation pertaining to all personnel matters.

  • Consult with legal counsel as appropriate, or as directed by the department head, on employee matters.

  • Participate on committees and special projects and seeks additional responsibilities.


  • Bachelor’s Degree in Human Resources or a related discipline required

  • Master's Degree preferred

  • 7+ years of HR experience, with increasing levels of responsibility.

  • Minimum of 5 years experience in an HR leadership role

  • Consistently demonstrates effective communication skills and works to eliminate communication barriers  

  • People are a priority - you have strong corporate passion to inspire others

  • You are comfortable presenting data, ideas and information to all members of our team

  • You are tech-savvy and very confident using Excel, PowerPoint, and Google Suite

About Navis


Navis is the global market leader in a multi-billion dollar industry building and implementing maritime terminal operating systems, optimization and automation solutions at ports around the world. From Long Beach to Hong Kong, Dubai to Brazil, and Rotterdam to Busan, Navis delivers mission critical enterprise software that is at the heart of running a terminal and services to optimize operations. We are an innovative and profitable maritime platform stiving to make global trade smarter, safer, and more sustainable for everyone by connecting multiple systems to support a more efficient global container flow. Most of the material goods in the world are transported in containers using our software.

Culturally, Navis is organized around our Guiding Principles for Success (GPS). Commitment to our core principles is an essential ingredient for success for our team members. Our GPS are Smart Operators, Customer Obsessed, Forging the Future and Better Together.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland