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Business:  Navis
Job Function:  Sales
Location: 

Mexico City, MX

Account Manager, Sales

Purpose of the position

Navis is seeking a Sales and Account Manager to develop and manage relationships with significant accounts in the LATAM region. The Sales and Account Manager should have a proven track record quickly earning the trust of customers and key stakeholders, mobilizing and motivate teams, setting direction and approach, resolving conflict, delivering tough messages with grace, executing with limited information and ambiguity, and influencing all parties to achieve desired response.

Responsibilities

  • Identify, qualify, secure, and cultivate new customer accounts and business opportunities

  • Maintain and enhance existing customer relationships

  • Engage colleagues and partners on complex solutions to ensure the appropriate solution for the customers and catering to their needs

  • Manage customer lifecycle satisfaction in both the pre and post sales environment

  • Organize and develop sales activities, reports, metrics, and presentations

  • Make suggestions regarding customer accounts using data and reports to substantiate these recommendations

Requirements

  • 5-7+ years of sales and/or account management in the maritime industry, container supply chain, marine terminals, industrial transportation industries, or other commercial experience with mission-critical enterprise software solutions

  • Terminal Operating System (TOS) solution selling experience highly preferred

  • Demonstrated experience navigating and launching large, complex projects and sales cycles

  •  Experienced in Salesforce.com or other sales/customer management solutions

  • Excellent customer success, organization, and communication skills required

  • Ability to establish and maintain excellent customer relationships

  • Create, analyze, and present customer account and usage reports

  • Capable of managing, multi-tasking, and responding to customer inquiries

  • Driven puzzle solver, identifying and resolving issues and escalations by providing alternative solutions

  • Willing to travel 60% plus

About Navis

Navis is the global market leader in a multi-billion dollar industry building and implementing maritime terminal operating systems, optimization and automation solutions at ports around the world. From Long Beach to Hong Kong, Dubai to Brazil, and Rotterdam to Busan, Navis delivers mission critical enterprise software that is at the heart of running a terminal and services to optimize operations. We are an innovative and profitable maritime platform striving to make global trade smarter, safer, and more sustainable for everyone by connecting multiple systems to support a more efficient global container flow. Most of the material goods in the world are transported in containers using our software.


Culturally, Navis is organized around our Guiding Principles for Success (GPS). Commitment to our core principles is an essential ingredient for success for our team members. Our GPS are Smart Operators, Customer Obsessed, Forging the Future and Better Together.