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Business:  Navis
Job Function:  Sales & Marketing

London, GB

Vice President & General Manager, EMEA

Position Description

We’re seeking a General Manager to lead our field operations team in the EMEA region. You will have primary ownership of our customer base from prospecting to sales to software implementation to support. You will directly manage our team of sales, support and professional services teams. Your goals will be to grow the business, ensure successful software implementations and increase customer satisfaction across the Navis customer base. As a Navis executive who is market and customer focused, you will provide important input to our overall company strategy and help define the evolution of our business.



  • Motivate the team to achieve regional sales and revenue objectives

  • Create and execute deals based on a solutions-driven sales approach. Identify and implement critical differentiators so that Navis is the obvious choice as the vendor with the best solution. Identify, qualify, secure, and cultivate new customer accounts and business opportunities

  • Manage customer satisfaction throughout the customer acquisition, implementation and support lifecycle


Specific responsibilities will include the following:


  • Directly manage the EMEA sales team to exceed regional sales objectives

  • Directly manage the regional customer support team

  • Develop and maintain executive level relationships with key accounts

  • Engage proper resources on complex solutions to ensure the appropriate solution is presented to and sold to the customer

  • Provide oversight and support to the EMEA professional services and support teams to build excellence across the entire customer lifecycle and to improve customer satisfaction

  • Engages with key customers and partners in a constructive and professional manner whenever problems or issues do arise

  • Develop strong and lasting relationships with key customers and partners

  • Be visible and active in the marketplace. Speak regularly at conferences and customer forums

  • Requires 10+ years sales management and/or general management experience including knowledge of maritime software, logistics, technology and/or comprehensive product/service solutions

  • Must possess superior prospecting, account management, oral, written and presentation skills

  • General management, marketing and multi-lingual abilities are a plus

  • University degree in Engineering, Marketing, Business or the equivalent desired

About Navis

Navis is the global market leader in a multi-billion dollar industry building and implementing maritime terminal operating systems, optimization and automation solutions at ports around the world. From Long Beach to Hong Kong, Dubai to Brazil, and Rotterdam to Busan, Navis delivers mission critical enterprise software that is at the heart of running a terminal and services to optimize operations. We are an innovative and profitable maritime platform stiving to make global trade smarter, safer, and more sustainable for everyone by connecting multiple systems to support a more efficient global container flow. Most of the material goods in the world are transported in containers using our software.

Culturally, Navis is organized around our Guiding Principles for Success (GPS). Commitment to our core principles is an essential ingredient for success for our team members. Our GPS are Smart Operators, Customer Obsessed, Forging the Future and Better Together.