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Business:  Navis
Job Function:  Professional Services
Location: 

Flensburg, DE

Apply by:  31-12-2018

Customer Relations Specialist

Making Your Next Move Count

 

At Navis you will find a rewarding career where you can thrive at every level. We invest in our teammates through offering competitive compensation and benefits, progressive training opportunities that empower employees to achieve total (physical, financial, social & community) wellbeing. In addition to challenging and meaningful work, you will find a strong work-life balance and a deep commitment to developing you. Navis’ culture thrives on teamwork and diversity. So, bring your unique perspective and talent to Navis and thrive in your every work day!

 

Navis LLC is an equal opportunity employer, committed to a diverse and inclusive workforce.

Position Summary

Navis is seeking a Customer Relations Specialist (m/f) for independent administration of all software maintenance contracts in close coordination with our customers. The CRS is responsible for the Preparation of quotations, order confirmations and invoicing for domestic and foreign customers for all NCVS products as well as their follow-up (customer support).


 

Responsibilities

- order processing for our Cargo, Stowman and Bluetracker products

- proposal preparation

- order entry

- confirmation of order

- accounting in SAP

- dunning processes

- administration of software maintenance contracts in coordination with our customers

- general correspondence

Requirements

- Degree in Business or related field plus 1-5 years work experience

- successfully completed commercial apprenticeship

- mastery of MS Office and secure handling of ERP systems / SAP

- fluent Business English written and spoken

- precise work and contact strength

- customer-oriented appearance and teamwork

- ideally good technical understanding and an affinity to modern IT technology

About Navis

Navis is the global market leader in a multi-billion dollar industry building and implementing maritime terminal operating systems, optimization and automation solutions at ports around the world. From Long Beach to Hong Kong, Dubai to Brazil, and Rotterdam to Busan, Navis delivers mission critical enterprise software that is at the heart of running a terminal and services to optimize operations. We are an innovative and profitable maritime platform stiving to make global trade smarter, safer, and more sustainable for everyone by connecting multiple systems to support a more efficient global container flow. Most of the material goods in the world are transported in containers using our software.


Culturally, Navis is organized around our Guiding Principles for Success (GPS). Commitment to our core principles is an essential ingredient for success for our team members. Our GPS are Smart Operators, Customer Obsessed, Forging the Future and Better Together.

 

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