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Business:  Navis
Job Function:  Service
Location: 

Chennai, IN

Senior Cloud Operations Engineer

Making Your Next Move Count

At Navis you will find a rewarding career where you can thrive at every level. We invest in our teammates through offering competitive compensation and benefits, progressive training opportunities that empower employees to achieve total (physical, financial, social & community) wellbeing. In addition to challenging and meaningful work, you will find a strong work-life balance and a deep commitment to developing you. Navis’ culture thrives on teamwork and diversity. So, bring your unique perspective and talent to Navis and thrive in your every work day!

 

Navis LLC is an equal opportunity employer, committed to a diverse and inclusive workforce

Position Summary

We’re looking for forward-thinking Senior/Lead engineers to join our team in supporting and maintaining our ever-expanding Cloud offerings.  You will execute on our key strategic initiative of ushering the maritime industry in the modern computing era.

Responsibilities

  • Protect, provide for, and progress the software and systems behind all of Navis cloud solutions. Ensure systems meet or beat strict SLA requirements for mission critical systems that power global trade.

  • Define and evanlengize common sets of tools, processes and frameworks across a portfolio of solutions with different levels of maturity, complexity and criticality.

  • Coordinate with engineering teams on Security best practices, Audit, Testing and share results with all stakeholders

  • Collaborate with Product and Engineering teams on data privacy and compliance such as GDPR and FIS

  • Define response to monitoring alerts and contribute to a growing  playbook of procedures. Lead Post Incident Reviews and discussions and enforce best practices. Make recommendations for process improvements and enhanced operational efficiencies. 

  • Build automation to prevent problem recurrence; eventually automate response to all non-exceptional service conditions.

  • Provide 24/7/365 support & incident management for a portfolio of about a dozen Cloud SaaS solutions. Participate in on-call support, ensuring stability and performance of production environments.

Requirements

  • You have 5+ years in DevOps/Engineering/Engineering in Test roles and have supported and maintained critical production environments

  • Experience working in environments with various Azure based PaaS & SaaS services (Azure AD, Azure SQL, BLOB storage, Redis cache, Azure Web Services, etc.)

  • Experience managing Microsoft Azure environments (VM’s, NSG’s, Resource Groups), Docker and related orchestration technologies. Hands-on experience with Docker, Rancher, Kubernates, Helm.

  • Windows and preferably Linux administration including  bash commands (ssh, scp, sed, awk, grep, netstat etc.)

  • Knowledge in cloud security guidelines such as Security Operation Center (SOC) guidelines) and compliance requirements such as GDPR, FIS etc.

  • High degree of knowledge in networking (protocols, virtual networks, subnets, firewalls)

  • Strong scripting experience (Python, PowerShell, Ansible, Terraform). Ability to write SQL queries and investigate DB logs a plus

  • Understanding and practical application of methodologies like ITIL, Agile, Scrum, DevOps, and SRE.

  • Proficient in monitoring and logging tools such as ELK, Site 24x7, New Relic, Splunk.

  • Collaborative with extraordinary interpersonal and communication skills.

  • Ability to remain calm and collected in stressful situations, such as a major service outage

  • Strong problem solving skills with experience analyzing global scale distributed systems.

  • Demonstrated attention to detail, follow through, and ability to prioritize quickly when dealing with multiple items

  • Ability to influence and lead by example and are an excellent team player.

  • Experience contributing to the learning & development of members on your team.

About Navis

Navis is the global market leader in a multi-billion dollar industry building and implementing maritime terminal operating systems, optimization and automation solutions at ports around the world. From Long Beach to Hong Kong, Dubai to Brazil, and Rotterdam to Busan, Navis delivers mission critical enterprise software that is at the heart of running a terminal and services to optimize operations. We are an innovative and profitable maritime platform stiving to make global trade smarter, safer, and more sustainable for everyone by connecting multiple systems to support a more efficient global container flow. Most of the material goods in the world are transported in containers using our software.


Culturally, Navis is organized around our Guiding Principles for Success (GPS). Commitment to our core principles is an essential ingredient for success for our team members. Our GPS are Smart Operators, Customer Obsessed, Forging the Future and Better Together