gdańsk, PL
Senior Invoicing Handler
The role is to provide sufficient and efficient invoicing support to customer at all times to fulfill internal / external customer and business requirements and legal requirements of the company.
Issuing accounting documents (invoices, pro-forma invoices, credit and debit notes, invoice cancellations, advance payment invoices and closing invoices for risk order).
- At least 4 years of relevant experience, preferably in SSC / BPO
- University degree in a relevant field (Financial or equivalent)
- knowledge of English at least at level C1,
- knowledge of SAP would be an asset
- Experience or background in Customer Service in maritime industry would be an asset
- Analytical thinking and strong ability to successfully resolve complex problems and issues
- Enthusiastic and passionate about working with people, good team-player
- Creativity and openness to share and implement new ideas
- Eager to learn
Processing and managing the current workflow
Creating and distributing reports within the team and management
Overviewing, prioritizing and delegating tasks in daily operations within the team
Substituting TL during absence
Suggesting possible areas of improvement to Team Leader
Proactively supporting Team Leader in planning optimal workload and resources necessary for process execution
Providing trainings for junior and regular employees and supports them in daily work
Providing invoices and other required documentation to customers according to requirements
Cooperation with other departments (order fulfillment, logistics and purchasing) and sales branches worldwide