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Business:  MacGregor
Job Function:  Field / Customer Service

gdańsk, PL

Apply by:  16-02-2020

Quotation Handler

Purpose of the position

Your focus area will be providing customer service for the lifecycle of the marine and offshore spares products. This includes replying to customer inquiries within agreed time frame, creating quotes to customers and identifying components accurately by using company’s database. You will, with your team members, be responsible for a “core” product lines’ workflow and secure that it is at a satisfactory level at all times. Additionally you are responsible for reporting of non-conformities in terms of missing/inaccurate master data (sales price, weight dimensions, commodity codes etc). Furthermore, the role holder will assist purchasing team and order fulfillment team. You will cooperate with technical support and as well with sales support responsibilities in branches around the world  when needed

What you’ll need to succeed:
  • at least 2 years of working experience on similar position
  • preferably a university degree 
  • good view at handling complexity, problem solving and working close to deadlines
  • excellent communication and analytical skills
  • fluent command in English, written and spoken,
  • experience using SAP and G-Suit will be an asset
  • technical knowledge and product understanding would be an asset
Main tasks and responsibilities
  • Reply to customer inquiries within agreed time frame.
  • Identify prices and delivery date of spare parts.
  • Create quotes to customers.
  • Identify components accurately by using company's database or tech. support.
  • Deliver sales price based on internal pricing tools
  • Secure quotation workflow using prioritization of inquiries.
  • Support branches with follow up on open quotations.
  • Secure unbroken flow in communication between the stakeholders
Interested to join?

Please submit your CV