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Business:  MacGregor
Job Function:  Field / Customer Service
Location: 

Singapore, SG

Apply by:  22-02-2019

Technical Support Engineer

Purpose of the position

Shape your journey onboard and offshore with us.

MacGregor Global Lifecycle Support Division is looking Technical Support Engineer who will support the team in different areas.

In this role you will be responsible for technical support towards our service branches and customers worldwide, with focus on automation problems, modernisations and upgrades. You will also be responsible for maintaining our database and archives and supporting our spare parts sales. You will be working closely together with customers, service branches around the world, sales and newbuild division. The location of the position is Singapore.

Main tasks and responsibilities

 

  • Support technically in automation, PLC related matter – remote diagnostics
  • Execute special technical support and engineering projects
  • Responsible for external resources’ training & performance with-in technical support
  • Responsible for technical support to external customers, global service network and product divisions concerning information on actual equipment on sailing vessels
  • Assist to develop our RoRo equipment database – PLM system

We expect from you

What you’ll need to succeed:

We expect you have a technical background and your interpersonal and intercultural skills are impeccable. The ideal candidate should understand the importance of timely and accurate actions.

Ideally you have:

  • University degree
  • Experience in a similar position and industry
  • Experience in a service organisation might be taken as an advantage
  • Proactive, customer oriented and service-minded
  • Excellent communication skills
  • Fluent in English – both written and spoken

We offer you

You will be part of:

By joining MacGregor, you will be able to work closely with leading industry professionals, developing and implementing new concepts that set the standard in the maritime transportation and offshore industries. We offer our employee the opportunity to be part of a truly global organisation leveraged upon our shared values of Integrity, Quality and Safety. With us you will be part of a collaborative working culture with challenges and opportunities to further develop yourself professionally.

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