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Business:  MacGregor
Job Function:  Sales & Marketing
Location: 

Selangor, MY

Account Manager

MacGregor shapes the offshore and marine industries by offering world-leading engineering solutions and services with a strong portfolio of MacGregor, Hatlapa, Porsgrunn, Pusnes and Triplex brands. Shipbuilders, owners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with us.

Purpose of the position

Responsible for developing and managing long-term relationships for a specific customer account (or group of accounts) to achieve designated sales target levels.

Description of the role
  • Promote and sell the organization's products with main focus on spare parts and services.
  • This position is the front line of respective customer contacts in the branch.
  • The position also is responsible for any other tasks assigned by management in the best interest of the company.
Key tasks:

•    Pursue sales leads, visiting existing and new customers to meet sales target levels.
    Negotiate prices, delivery times and other related details within limits of authority and conclude sales orders to meet revenue targets
•    Assess customer needs and suggest appropriate products and services. 
    Identify, research, and contact prospective customers and build positive relationships that will generate future sales and repeat business.  
•    Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so that they can respond to changing market  conditions and customer demands.
•    Develop and implement sales tactics and TTO action plans with line manager’s approval
•    Meet or exceed sales budgets
•    Plan and execute regularly scheduled customer visits in agreement with management
•    Produce and file appropriately visit reports from all customer meetings.
•    Collect all relevant market and customer information and feedback and share information internally in order to improve effectiveness of market strategies
•    Build excellent customer relationship management and develop thorough knowledge of all relevant stakeholders at our customer’s organizations, commercial and technical, who impact their business activities and decisions in regards to MacGregor 
•    Promote MacGregor service contracts
•    Actively follow-up all quotations.
•    Actively investigate and report back on customers product Installed Base (IB)
•    Stay informed regarding Order/Delivery follow-up of contracts and keep management appraised of higher level support requirements when customer relationships are in jeopardy
•    Actively pursue collection of account receivables with support of local controller
•    Accept, execute and deliver other projects as assigned by management for the benefit of the company

Requirements:

Education

 

  • Bachelor’s degree in engineering, marine or business

Experience

  • 3-5 years in sales experience in Marine, Offshore or other relevant field

Competencies

  • Fluent English – written and oral, Microsoft office suite, Work Independently

 

MacGregor is part of Cargotec

MacGregor shapes the offshore and marine industries by offering world-leading engineering solutions and services with a strong portfolio of MacGregor, Hatlapa, Porsgrunn, Pusnes and Triplex brands. Shipbuilders, owners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor.


MacGregor solutions and services for handling marine cargoes, vessel operations, offshore loads,crude/LNG transfer and offshore mooring are all designed to perform with the sea. www.macgregor.com

 

MacGregor is part of Cargotec Corporation. Cargotec's sales in 2018 totalled approximately EUR 3.3 billion and it employs around 12,000 people. www.cargotec.com