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Business:  MacGregor
Job Function:  Service
Location: 

Rio de Janeiro, BR

Senior Service Engineer

 

MacGregor is a leader in sustainable maritime cargo and load handling with a wide portfolio of products, services and solutions. Building on our extensive oil & gas expertise, we are developing a strong position as a provider of offshore renewable energy solutions.
 

Purpose of the position

MacGregor in Brazil is looking for a Senior Service Engineer to perform and supervise service activities (refurbishment, upgrades, preventive maintenance and corrective actions) on MacGregor and equivalent 3rd party equipment.

Main tasks and responsibilities:
- Responsible for maintaining productive team and customer relationships as well as ensuring Best Practices are applied in all service related activities;
- Service/ Inspection Process:

  • Inspect, troubleshoot, report, plan and then conduct, perform or supervise the service as necessary;
  • Submit high-standard regular reports as specified by Service Manager and MOC Coordinator;]
  • Ensure adequate records and documentation are maintained in line with agreed standards

- New business opportunities - Recognize a sales opportunity and communicate to service manager in local Branch;
- Continuous Improvement:

  • Provide feedback to Service Manager and Technical Support Dept. to support continuous quality improvement;
  • Participate in innovative thinking about ways to improve service efficiency;
  • Participates in product training courses minimum once per year;
  • Coach/tutor for colleagues and trainees as necessary in all relevant engineering and product disciplines;

- Network throughout the local organization and Technical Support to share practical processes and knowledge;
- Comply with all relevant safety and quality requirements;
- Follow all site safety rules, agreed working practices and environmental requirements;
- To support Service overall goals and budgets;
- Ensure that all activities comply with the Integrated Management System (IMS), QHSE Policies and other rules and requirements according to MacGregor standards;
- Ensure business compliance to company policies;
- Ensure compliant behavior according to Cargotec Code of Conduct, as well as requirements of ISO9001, ISO14001 and OHSAS18001.

You will be part of:

We believe in our people as it is our people who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away no matter how big the challenge. We succeed because we do it together.

With us, you will have the opportunity to realize your potential and become an important member of our global team.
 

What you’ll need to succeed:

The ideal candidate would have capabilities for cross functional work. They would also have good communication and social skills, and the ability to focus locally in a global environment.

Ideally you have: 
- Qualifications from University or Technical Institute in technical engineering. Alternatively comparable or equal degrees or equivalent due to experience; 
- High experience with hydraulic/mechanic subjects;
- High experience with Cranes/winches maintenance;
- Electrics or electronics knowledge will be an advantage;
- At least 5 years of experience in the Offshore and or Maritime Industry;
- Able to travel > 60%;
- Personality: commercial awareness and customer centricity; thorough understanding of marketing and negotiating techniques; Self-motivated with a results-driven approach; strong communication skills – including both verbal and written;
- Able to fulfil assignments with independency;
- Global mindset, communication skills and through various platforms email, phone, SF, hangouts;
- System knowledge: Google platform, Salesforce;
- English language and communication skills;
 

Interested to join?

If you are excited about this opportunity, please submit your application and CV
 

 

MacGregor is part of Cargotec

 

MacGregor shapes the offshore and marine industries by offering world-leading engineering solutions and services with a strong portfolio of MacGregor, Hatlapa, Porsgrunn, Pusnes and Triplex brands. Shipbuilders, owners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor.


MacGregor solutions and services for handling marine cargoes, vessel operations, offshore loads,crude/LNG transfer and offshore mooring are all designed to perform with the sea. www.macgregor.com

 

MacGregor is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2020 totalled approximately EUR 3.3 billion and it employs around 11,000 people. www.cargotec.com