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Business:  MacGregor
Job Function:  Field / Customer Service
Location: 

Portsmouth, GB

Apply by:  01-03-2019

Service Assistant

MacGregor shapes the offshore and marine industries by offering world-leading engineering solutions and services with a strong portfolio of MacGregor, Hatlapa, Porsgrunn, Pusnes and Triplex brands. Shipbuilders, owners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with us.

Shape your journey onboard and offshore with us

Our team is growing! We are looking for an energetic and open-minded person to take upon the role of Service Assistant, ensuring efficient processing of service inquiries, offers and orders in good co-operation with our customers at all times and to fulfill both internal and external customer and business requirements.

The role is based in Portsmouth UK, but some travel mainly in UK may be required

Applicants must hold EU citizenship or suitable visa’s to allow EU travel, travel beyond EU may be required.

Main tasks and responsibilities:
•    Supporting the Service Manager/Coordinator regarding preparation and planning of inspections, service jobs and spare parts deliveries, order subcontractor/ship yard/sister company services, creation of requested statements to internal/external customers 
•    Checking of incoming invoices for service parts and subcontractors
•    If necessary, claiming of incoming invoices, discounts etc.
•    Having invoice discussions with the Service Manager and invoicing customers
•    Preparing repair job quotations: tender and price finding for service jobs with Service Manager
•    Full SAP handling of orders and quotations
•    Contact person for customers. 
 

What you’ll need to succeed:

The ideal candidate for this role is a great team player, who thrives in a dynamic business environment. They should be customer oriented, well organised and tech-savvy.

Ideally you have:
•    Excellent communication skills
•    Ability to create memos and reports
•    Proficiency in Microsoft Office
•    Advanced SAP skills
•    Fluent English, both written and spoken
 

You will be part of:

By joining MacGregor, you will be able to work closely with leading industry professionals, developing and implementing new concepts that set the standards in the maritime transportation and offshore industries. We offer our employees the opportunity to be part of a truly global organization leveraged upon our shared values of Integrity, Quality and Safety. With us you will be part of a collaborative working culture with challenges and opportunities to further develop yourself professionally.

Interested to join?

If you are excited about this opportunity, please submit your application and CV by 01.03.2019 to Paul Cooper at MacGregorGBR@macgregor.com

MacGregor is part of Cargotec
MacGregor shapes the offshore and marine industries by offering world-leading engineering solutions and services with a strong portfolio of MacGregor, Hatlapa, Porsgrunn, Pusnes and Triplex brands. Shipbuilders, owners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor.

MacGregor solutions and services for handling marine cargoes, vessel operations, offshore loads,crude/LNG transfer and offshore mooring are all designed to perform with the sea. www.macgregor.com

MacGregor is part of Cargotec Corporation. Cargotec's sales in 2017 totalled approximately EUR 3.3 billion and it employs over 11,000 people. www.cargotec.com

If you are experiencing technical difficulty navigating through the career page, please contact us on candidate.support@cargotec.com. We will do our best to assist you. Please note, we do not accept job applications at this email address.
 

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