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Business:  MacGregor
Job Function:  Project Management

Knarrevik, NO

Warranty Specialist


MacGregor is a leader in sustainable maritime cargo and load handling with a wide portfolio of products, services and solutions. Building on our extensive oil & gas expertise, we are developing a strong position as a provider of offshore renewable energy solutions.

Shape your journey onboard and offshore with us


The Fishery & Research (FAR) division focuses on deck handling and deck machinery for the fishery segment related to trawlers, purse seiners, service boats for fish farmers and live fish carriers in addition to the Oceanographic, Polar and Fishery research vessels.


Currently we are looking for a motivated Warranty Specialist for our FAR division, located in Bodø/Averøy. As a Warranty Specialist you will have the overall responsibility to handle and process warranty claims from customers at FAR level.


Main tasks and responsibilities:


  • Responsible for follow up warranty claims from customer’s incl. direct contact and good interaction with customers during processing
  • Responsible for follow-up and handle warranty claims internally in FAR organization
  • Follow procedures for quality management and internal control
  • Comply with MacGregor HSE policy to prevent accidents, injuries, and damage to people, environments and assets
  • Together with Supply Chain and QA follow-up nonconformities towards sub suppliers for correction incl. reversals of cost
  • Responsible to report status and budget for warranty project on a monthly basis
  • Prepare job package that incl. detailed plan in terms of scope, budget, risk and required parts related to claim work
  • Perform mobilization meetings of allocated personnel before travelling
  • Registration of warranty claims, deviations and improvement proposals in quality system
  • Registration of as built doc. according to current procedure after completed mission
  • Perform demobilization meeting to ensure that required documentation and SW back up is stored on correct location after completed mission


What you’ll need to succeed:


  • Technical education and/or experience from technical/marine environment, but relevant work experience may compensate
  • Maritime and Offshore business knowledge is also an advantage
  • Effective communication skills in English, both oral and written
  • Good computer skills
  • A structured and customer oriented person with good cooperation and technical skills


You will be part of:


By joining MacGregor, you will be able to work closely with leading industry professionals, developing and implementing new concepts that set the standards in the maritime transportation and offshore industries. We offer our employees the opportunity to be part of a truly global organization leveraged upon our shared values of Integrity, Quality and Safety. With us you will be part of a collaborative working culture with challenges and opportunities to further develop yourself professionally.


Interested to join?


If you are excited about this opportunity please submit your application.

For more information regarding this position please contact Christian Saue, Manager Test & Commissioning

Email: christian.saue@macgregor.com



MacGregor is part of Cargotec


MacGregor shapes the offshore and marine industries by offering world-leading engineering solutions and services with a strong portfolio of MacGregor, Hatlapa, Porsgrunn, Pusnes and Triplex brands. Shipbuilders, owners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor.

MacGregor solutions and services for handling marine cargoes, vessel operations, offshore loads,crude/LNG transfer and offshore mooring are all designed to perform with the sea. www.macgregor.com


MacGregor is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2020 totalled approximately EUR 3.3 billion and it employs around 11,000 people. www.cargotec.com