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Business:  MacGregor
Job Function:  Field / Customer Service
Location: 

Gothenburg, SE

Apply by:  31-03-2018

Technical Support Engineer

MacGregor shapes the offshore and marine industries by offering world-leading engineering solutions and services with a strong portfolio of MacGregor, Hatlapa, Porsgrunn, Pusnes and Triplex brands. Shipbuilders, owners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with us.

Shape your journey onboard and offshore with us

MacGregor Global Lifecycle Support Division is looking forTechnical Support Engineer who will support the team in different areas. 

In this role you will be responsible for the technical support  towards our service branches and customers worldwide, with focus on automation problems, modernisations and upgrades. You will also be responsible for maintaining our database and archives and supporting our spare parts sales. You will be working closely together with customers, service branches around the world, sales and newbuild division.

The location of the position is Gothenburg.
 
Main tasks and responsibilities:

  • Support technically in automation, PLC related matters - remote diagnostics
  • Execute special technical support and engineering projects
  • Responsible for external resources’ training & performance with-in technical support
  • Responsible for technical support to external customers, global service network and product divisions concerning information on actual equipment on sailing vessels
  • Assist to develop our RoRo equipment database - PLM system.

What you’ll need to succeed:

We expect you have a technical background and your interpersonal and intercultural skills are impeccable. The ideal candidate should understand the importance of timely and accurate actions.

Ideally you have: 

  • University degree
  • Experience in a similar position and industry
  • Experience in a service organisation might be taken as an advantage
  • Proactive, customer oriented and serviceminded
  • Excellent communicaton skills
  • Fluent in English - both written and spoken.

You will be part of:

By joining MacGregor, you will be able to work closely with leading industry professionals, developing and implementing new concepts that set the standards in the maritime transportation and offshore industries. We offer our employees the opportunity to be part of a truly global organization leveraged upon our shared values of Integrity, Quality and Safety. With us you will be part of a collaborative working culture with challenges and opportunities to further develop yourself professionally.

Interested to join?

For further information please contact Andreas Holmberg at andreas.holmberg@macgregor.com

If you are excited about this opportunity, please submit your application and CV by 31st of Macrh 2019.

MacGregor is part of Cargotec
MacGregor shapes the offshore and marine industries by offering world-leading engineering solutions and services with a strong portfolio of MacGregor, Hatlapa, Porsgrunn, Pusnes and Triplex brands. Shipbuilders, owners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor.

MacGregor solutions and services for handling marine cargoes, vessel operations, offshore loads,crude/LNG transfer and offshore mooring are all designed to perform with the sea. www.macgregor.com

MacGregor is part of Cargotec Corporation. Cargotec's sales in 2017 totalled approximately EUR 3.3 billion and it employs over 11,000 people. www.cargotec.com

If you are experiencing technical difficulty navigating through the career page, please contact us on candidate.support@cargotec.com. We will do our best to assist you. Please note, we do not accept job applications at this email address.

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