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Business:  MacGregor
Job Function:  Service

Gdansk, PL


Purpose of the position

We are now looking for a new experienced technical TRAINER to join our global training team, based in Gdansk, Poland. In this role you would be responsible for Winches and product lines related training for internal and external customers globally. 


Your key responsibilities in this roles would be:

  • Prepare and develop training courses and course materials for products in different technical levels
  • Perform training to internal and external customers globally (classroom, online, on equipment)
  • Develop and implement digitalized training and tools (VR, AR, e-learning, etc.).
  • Keep track of product-trained personnel and relevant personal certificates in the system
  • Develop and implement training programs and processes
  • Register and keep updated relevant KPIs report
  • Prepare offers and order confirmations for customer-related courses

What you’ll need to succeed:

To succeed in this role you should have a degree in engineering field at Bachelor level or equivalent

We require minimum 5 years in marine industry or relevant business/product experience, and technical background or knowledge of MacGregor products is preferred. It is also considered an advantage to have experience in a technical or commercial role in a service environment and/or experience in field service jobs.

Required competencies:

  • Good technical skills and product knowledge
  • Understanding of technical and operational use of the marine & offshore equipment
  • Knowledge of classification societies requirements, service process and documentation standards
  • Pedagogical skills and ability to transfer know-how / experience
  • Good presentation skills
  • Ability to prepare and develop training courses and materials
  • Ability in coordination and completion of courses, including experience in instructing
  • Ability to work in an international business environment and in a matrix organization
  • Commands respect and credibility, stemming from both experience and personality
  • Ability to function independently in a multi-task environment as well as part of a team
  • Very good analytical skills and high attention on details
  • Customer-focused and result-driven team player
  • Internal customer support and problem solving attitude
  • Ability to interact and communicate well with people at all levels
  • Strong IT skills (office software)
  • Very good English skills, both written and spoken

You will be part of:

You will be part of a truly international global services organisation, and will get to work in a constantly changing environment. We can offer you the support of a small, international team, and a good working environment in our Gdansk office.

Interested to join?

Please apply by October 21st, 2021 via the apply button - please note that we may start interviews already during the application period.

In you have questions regarding this role or our organisation, please contact our Director, Training Yeonbun Chung yeonbun.chung(@)macgrocor.com