Technical Support Engineer

Purpose of the position

Technical Support Spare Engineer is responsible for handling internal and external technical inquiries that may arise for equipment delivered by MacGregor. Main job task will be supporting of internal technical inquiries related to spare parts offered to MacGregor’s clients. 

This position will have close connection with other technical support engineers, spare parts quotation handlers and sourcing specialists and service engineers. A close cooperation with GSC (Global , Service Center) is essential.

Collaboration with other regions and functions is required.

Main tasks and responsibilities

Technical support

• Support our service organisation and customers with:
• Technical information. 
• Technical advices
• Digital services and solutions
• Technical service travel
• Special technical surveys.

Spares support

• Support spare sales in identifying and recommending spares.

Technical Documentation Support

• Support Technical documentation team in creating technical instructions.
• Arrange technical information from Suppliers

Modernisations

• Support development/installation of modernisation products.

What you’ll need to succeed

• At least two years in the marine or offshore equipment field

• Professional skills and can work independently

• Very good English, written and spoken is an obligatory

• Understanding of technical documentation and drawing standards

• Good team working, reporting, and communication skills

• Ability to work under pressure to keep deadlines

• Ability to work without detailed instructions

• Ability to work in an international business environment and in a matrix organization

• Knowledge of MacGregor products and spare parts is a benefit

• Experience from service and commissioning works is a benefit

• Experience in working with SAP is a benefit

What we offer

• Working with specialists in an international environment;

• Annual training budget and development program;

• Comfortable workplace and friendly atmosphere;

• Medicover Healthcare package;

• Multisport for you and your family;

• UNIQA Insurance for life;

• Hybrid working system;

• Office 5 minutes from SKM train station.

Interested to join?

Please submit your CV.