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Business:  MacGregor
Job Function:  Service
Location: 

Gdansk, PL

Technical Support Engineer

Purpose of the position

 

We are looking for a self-motivated, energetic team player for our worldwide team. The position will play an important part in our after-sales to our internal and external customers.

As a Product support engineer, you will act as a specialist in our technical support team. 
To be successful in this position you will need to have deep knowledge of Mechanical design and basic knowledge of hydraulics. Experience in PLC or electric design is seen as an advantage. 

This position will provide technical support for all our Hatch Covers such as lift-office driven as well as electrically driven hatch covers. Support is given directly to our branch offices, spares sales as well as directly to our end users. A big part of the job is to collect information about the problem and then with the help of supporting documents provide online help. This requires strong organization skills and good problem-solving

What you’ll need to succeed:

 

  • Commercial or technical background. Bachelor degree;

  • At least 3 years of relevant business/product experience;

  • Good technical knowledge in hydraulic and mechanical;

  • Good product knowledge of hatch covers or similar;

  • Good communication skills;

  • Fluent in English both spoken and written;

  • Know-how in electric and PLC programming.

 

Key tasks:

  • Support our service organisation and customers with: Technical service, Special technical, surveys; Technical information, Technical advice;

  • Spares support - GPSC spares sales in identifying and recommending spares;

  • Technical information support - support technical info. In creating technical instructions

  • New sales support -  support NS design department with old references designs and general view;

  • Development of methods for measuring, inspections, and repair.

  • Health and safety responsibilities;

  • Responsible for securing own and co-workers’ safety and health with all possible means.

What we offer:

 

  • Working with specialists in an international environment;

  • Annual training budget and development program;

  • Comfortable workplace and friendly atmosphere;

  • Medicover Healthcare package;

  • Multisport for you and your family.

  • UNIQA Insurance for life. 

Interested to join?

 

Please submit your CV until June 31st, 2022.