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Business:  MacGregor
Job Function:  Service
Location: 

Gdansk, PL

Quotation Handler

Purpose of the position

 

Your focus area will be providing customer service for the lifecycle of the marine and offshore spares products. This includes replying to customer inquiries within an agreed time frame, creating quotes for customers, and identifying components accurately by using the company's database. You will, with your team members, be responsible for a “core” product line’s workflow and secure that it is at a satisfactory level at all times. Additionally, you are responsible for reporting non-conformities in terms of missing/inaccurate master data (sales price, weight dimensions, commodity codes, etc). Furthermore, the role holder will assist the purchasing team and order, fulfillment team. You will cooperate with technical support and as well with sales support responsibilities in branches around the world when needed

What you’ll need to succeed:

 

Main Tasks And Responsibilities:

  • Reply to customer inquiries within the agreed time frame;

  • Identify prices and the delivery date of spare parts;

  • Create quotes for customers;

  • Identify components accurately by using the company's database or tech. support;

  • Deliver sales price based on internal pricing tools;

  • Secure quotation workflow using prioritization of inquiries;

  • Support branches with follow-up on open quotations;

  • Secure unbroken flow in communication between the stakeholder.

 

Requirements:

  • around 2 years of working experience in a similar position;

  • preferably a university degree;

  • good view at handling complexity, problem-solving, and working close to deadlines;

  • excellent communication and analytical skills;

  • fluent command in English, written and spoken;

  • experience using SAP and G-Suit will be an asset;

  • technical knowledge and product understanding would be an asset.

What we offer:

 

We offer you an interesting and challenging position in our global dynamic organization and the possibility to deepen your professional competencies. The tasks provide an opportunity to further develop your professional competencies. We also provide a friendly atmosphere and comfortable workplace with development possibilities while taking part in internal corporate projects. We also offer a wide range of benefits like Medicover Healthcare package, Multisport card, or UNIQA Insurance for life.
 

Interested to join?

 

Please submit your CV until May 31st, 2022.