Quotation Handler

Purpose of the position

Your focus area will be providing customer service for the lifecycle of the marine and offshore spares products. This includes replying to customer inquiries within an agreed time frame, creating quotes to customers and identifying components accurately by using the company's database. You will, with your team members, be responsible for a “core” product lines’ workflow and secure that it is at a satisfactory level at all times. Additionally you are responsible for reporting non-conformities in terms of missing/inaccurate master data (sales price, weight dimensions, commodity codes etc). Furthermore, the role holder will assist the purchasing team and order fulfillment team. You will cooperate with technical support and as well with sales support responsibilities in branches around the world when needed.

Main tasks and responsibilities

• Reply to customer inquiries within agreed time frame.

• Identify prices and delivery date of spare parts.

• Create quotes to customers.

• Identify components accurately by using the company's database or tech. support.

• Deliver sales price based on internal pricing tools

• Secure quotation workflow using prioritization of inquiries.

• Support branches with follow-up on open quotations.

• Secure unbroken flow in communication between the stakeholder

What you’ll need to succeed

• around 2 years of working experience in a similar position

• preferably a university degree

• good view at handling complexity, problem solving and working close to deadlines

• excellent communication and analytical skills

• fluent command in English, written and spoken,

• experience using SAP and G-Suit will be an asset

• technical knowledge and product understanding would be an asset

Interested to join?

If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!