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Business:  MacGregor
Job Function:  Service
Location: 

Gdansk, PL

Global Service Center - different roles

MacGregor shapes the offshore and marine industries by offering world-leading engineering solutions and services with a strong portfolio of MacGregor, Hatlapa, Porsgrunn, Pusnes and Triplex brands. Shipbuilders, owners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with us.

Purpose of the position

 

The Global Service Center (GSC) is part of the Global Services Division (GSD) in MacGregor. We are constantly growing and developing our organisational structure, and therefore have various opportunities available. GSC manages our spare parts process from customer enquiry to invoicing.
We are currently looking for candidates interested in a position within GSC, such as Quotation Handlers, Order Fulfilment Handlers, Purchasers, Logistic Order Handlers, and Invoicing Handlers. We are open for people with experience from 0.5 year up to 4 years within each field.
The main goal with the role is ensuring that the quotes and orders reach Customers with a good cost/quality ratio and are in line with the company policies. You will be cooperating with other teams and functions globally. Moreover, you will be a SAP user working with Salesforce and Basware on a daily basis.
Most of these roles are based in our Global Service Center in Gdansk, Poland, but some opportunities also exist in Pireus, Greece and New Mumbai, India.

What you’ll need to succeed:

 

  • min. 0.5 years of experience (Junior)/ min. 2 years of experience (Regular)/ min. 4 years of experience (Senior),

  • University degree in a relevant field or equivalent work experience,

  • Knowledge of English at least at level C1,

  • Knowledge and experience of SAP is an asset,

  • Experience or background in Customer Service in maritime industry would be an asset,

  • Analytical thinking and strong ability to successfully resolve complex problems and issues,

  • Enthusiastic and passionate about working with people, good team-player,

  • High ability to structure and prioritize a very large and diverse workload and good resilience,

  • Self-driven with excellent communication and interpersonal skills,

  • Attention to details and accuracy in daily work,

  • Creativity and openness to share and implement new ideas,

  • Eager to learn. 

What we offer:

 

We offer you an interesting and challenging position in our global dynamic organisation and possibility to deepen your professional competencies. The tasks provide an opportunity to further develop your professional competencies. We also provide a friendly atmosphere and comfortable workplace with development possibilities while taking part in internal corporate projects. We also offer a wide range of benefits like Medicover Healthcare package, Multisport card or UNIQA Insurance for life. 

Interested to join?

 

Please submit your CV and cover letter with a salary request. Please communicate in your cover letter what role(s) you are mainly interested in.
We are constantly interviewing suitable candidates, and any open positions will be filled once we have found a good candidate.

MacGregor is part of Cargotec

MacGregor shapes the offshore and marine industries by offering world-leading engineering solutions and services with a strong portfolio of MacGregor, Hatlapa, Porsgrunn, Pusnes and Triplex brands. Shipbuilders, owners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor.


MacGregor solutions and services for handling marine cargoes, vessel operations, offshore loads,crude/LNG transfer and offshore mooring are all designed to perform with the sea. www.macgregor.com

 

MacGregor is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2020 totalled approximately EUR 3.3 billion and it employs around 11,000 people. www.cargotec.com