Global Process Owner - Order to Invoice

Purpose of the position

The Global Process Owner - Order to Invoice is accountable for overseeing and streamlining the entire order-to-invoice lifecycle within the Spare Parts organization. This strategic role involves driving operational excellence, enhancing efficiency, and ensuring adherence to regulatory standards while aligning processes with broader business objectives. A key focus is on leveraging automation to optimize workflows and minimize manual intervention.

Main tasks and responsibilities

Process Ownership:

• Own and manage the entire order-to-invoice process, from order entry to customer invoicing.

• Develop and maintain process documentation, including flowcharts, procedures, and policies.

• Identify and implement process improvements to enhance efficiency, reduce costs, and minimize errors.

Process Optimization:

• Analyze existing processes to identify bottlenecks, inefficiencies, and areas for improvement.

• Develop and implement strategies to streamline processes and optimize resource utilization.

• Collaborate with cross-functional teams to drive process standardization and harmonization.

Change Management:

• Lead process change initiatives, ensuring effective communication and stakeholder engagement.

• Develop and implement change management plans to minimize disruption and maximize adoption.

Compliance:

• Ensure compliance with relevant industry regulations, standards, and internal policies.

• Conduct regular audits and assessments to identify and address compliance risks.

Performance Measurement:

• Establish key performance indicators (KPIs) to measure process performance and track progress.

• Monitor and analyze performance data to identify trends and areas for improvement.

Stakeholder Management:

• Build and maintain strong relationships with stakeholders across the organization.

• Effectively communicate process updates, changes, and initiatives to key stakeholders.

• Provide guidance, coaching, and development opportunities to team members.

What you’ll need to succeed

• Bachelor's degree in business administration, supply chain management, or a related field.

• 5+ years of experience in process management, with a focus on order-to-invoice processes.

• Strong understanding of ERP systems and related technologies.

• Proven ability to lead process improvement initiatives and drive change.

• Excellent analytical and problem-solving skills.

• Strong communication and interpersonal skills.

• Ability to work effectively in a fast-paced, global environment.

Preferred Qualifications:

• ​​​​Certification in Lean Six Sigma or a similar process improvement methodology.

• Experience in a multinational corporation.

• Knowledge of industry-specific regulations and standards.

You will be part of

By joining MacGregor, you will be able to work closely with leading industry professionals, developing and implementing new concepts that set the standards in the maritime transportation and offshore industries. We offer our employees the opportunity to be part of a truly global organisation leveraged upon our shared values of Integrity, Quality and Safety. With us you will be part of a collaborative working culture with challenges and opportunities to further develop yourself professionally.

More benefits:

• We offer a competitive salary and comprehensive benefits package geared to boost health and wellbeing.

• All our employees are offered comprehensive Learning & Development opportunities, annual development plan and career progression opportunities.

• In most of our positions, you have flexible working hours and hybrid work (combination of remote work and on-site work).

• At MacGregor, you will join a truly international working environment and support making global trade faster, smarter and more sustainable - smarter cargo flow for a better everyday.

Interested to join?

If you are a highly motivated and detail-oriented individual, we encourage you to apply for this exciting opportunity.