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Business:  MacGregor
Job Function:  Service

Gdansk, PL

Senior Customer Care Handler

Purpose of the position


The position is tailored to support MacGregor’s Global Service Center (GSC) in Gdańsk, Poland. 
Your focus area will be providing customer service for the lifecycle of the marine and offshore spare parts business. You will coordinate and handle the order from the creation of Order Confirmation, through monitoring the delivery to the customer until it is invoiced. This will require contact with various stakeholders from around the world and working with the top of the notch ERP system- SAP. 

What you’ll need to succeed


  • At least 2 years of experience in similar position;

  • Experience in working in maritime companies with strong focus on Customer Care will be an asset;

  • University degree (Bachelor, Master's or other);

  • Fluent English language, written and spoken;

  • Excellent communication skills;

  • Excellent interpersonal skills and service-orientation mind and attitude;

  • Being a good communicator and a team player;

  • Knowledge and experience in working with SAP and Google Suite;

  • Good command of Excel/Google Sheets.

What we offer:


We offer you an interesting and challenging position in our global dynamic organisation and possibility to deepen your professional competencies. The tasks provide an opportunity to further develop your professional competencies. We also provide a friendly atmosphere and comfortable workplace with development possibilities while taking part in internal corporate projects. We also offer a wide range of benefits like Medicover Healthcare package, Multisport card or UNIQA Insurance for life.

Interested to join?


Please submit your CV until August 31st, 2022.