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Business:  MacGregor
Job Function:  Field / Customer Service
Location: 

Gdańsk, PL

Apply by:  04-10-2019

Quotation Handler

MacGregor shapes the offshore and marine industries by offering world-leading engineering solutions and services with a strong portfolio of MacGregor, Hatlapa, Porsgrunn, Pusnes and Triplex brands. Shipbuilders, owners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with us.

 
Purpose of the position

Your focus area will be providing customer service for the lifecycle of the marine and offshore spares products. This includes replying to customer inquiries within agreed time frame, creating quotes to customers and identifying components accurately by using company’s database. You will, with your team members, be responsible for a “core” product lines’ workflow and secure that it is at a satisfactory level at all times. Additionally you are responsible for reporting of non-conformities in terms of missing/inaccurate master data (sales price, weight dimensions, commodity codes etc). Furthermore, the role holder will assist purchasing team and order fulfillment team. You will cooperate with technical support and as well with sales support responsibilities in branches around the world  when needed

Main tasks and responsibilities
  • Reply to customer inquiries within agreed time frame.
  • Identify prices and delivery date of spare parts.
  • Create quotes to customers.
  • Identify components accurately by using company's database or tech. support.
  • Deliver sales price based on internal pricing tools
  • Secure quotation workflow using prioritization of inquiries.
  • Support branches with follow up on open quotations.
  • Secure unbroken flow in communication between the stakeholders
We expect from you

  • at least 2 years of working experience on similar position
  • preferably a university degree 
  • good view at handling complexity, problem solving and working close to deadlines
  • excellent communication and analytical skills
  • fluent command in English, written and spoken,
  • experience using SAP and G-Suit will be an asset
  • technical knowledge and product understanding would be an asset

 

We offer you

We offer you an interesting and challenging position in a global organization with variety of interesting tasks in growing business and a changing environment. The tasks provide an opportunity to further develop your professional competencies. We also provide friendly atmosphere and comfortably workplace and development possibilities while taking part in internal corporate projects.

Further information

Please submit CV and cover letter

MacGregor is part of Cargotec
MacGregor shapes the offshore and marine industries by offering world-leading engineering solutions and services with a strong portfolio of MacGregor, Hatlapa, Porsgrunn, Pusnes and Triplex brands. Shipbuilders, owners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor.

MacGregor solutions and services for handling marine cargoes, vessel operations, offshore loads,crude/LNG transfer and offshore mooring are all designed to perform with the sea. www.macgregor.com

MacGregor is part of Cargotec Corporation. Cargotec's sales in 2017 totalled approximately EUR 3.3 billion and it employs over 11,000 people. www.cargotec.com