Service Engineer

Purpose of the position

• Repair and maintenance work for MacGregor product range especially deck crane, plus 3rd party maker if needed
• To ensure the work is carried out efficiently, accurately, in a friendly manner and supporting management and the rest of the organization in necessary areas.
• To support Service overall goals and budgets.
• Ensure that all activities comply with the Integrated Management System (IMS), QHSE and other rules and requirements according to MacGregor standards.

Main tasks and responsibilities

1. Key Responsibilities
   • Professionally supervise and/or perform service activities (refurbishment, upgrades, inspections, preventative maintenance and corrective actions on MacGregor and equivalent equipment.
   • Independent working methods.
   • Continuous development of one's own skills.
      
2. General
   • To carry out the day to day activities as specified below:
   • Provide information and write reports as required.
   • Establish and maintain good relationships with both internal and external customers
   • Enable feedback from customers and the service market in general to reach the appropriate MacGregor organization
   • Stay up to date with relevant developments, routines, processes and news within MacGregor major customers active in business area
   • Cooperate with the local MacGregor service network
   • Comply with all relevant safety and quality requirements
   • Follow all site safety rules, agreed working practices and environmental requirements
   • Recognize service and spares sales opportunities and communicate that to the relevant persons
   • Support sales activities such as follow-up on leads and quotes while at site, as agreed with sales responsible.
   • Coach/tutor junior colleagues and trainees as necessary
   • Awareness of the profitability in the department.
   • Job management of the subcontractors.
      
3. Authority
   • Make decisions about commercial matters within prescribed limits for each project, previously agreed with the Operations Manager or Superintendent.

What you’ll need to succeed

1. Education:
   • Technical education or college level or similar relevant experience, Extensive experience from similar positions can compensate for formal education
      
2. Experience:
   • Above 5 years relevant working experience in site service for marine industry
   • Engineer with experience in working on deck crane, deck machinery is preferred
      
3. Competencies:
   • Good understanding of electrical and hydraulic drawings. Ability to independently analysis problems on site
   • Basic knowledge of PLC control systems, how various transducers operate various electro-mechanical devices
   • Good Chinese and English communication skills, both in speaking and writing are mandatory.
   • Read and learn English materials/instructions and able to start job alone.

You will be part of

We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it.

Interested to join?

If you are excited about this opportunity, click Apply and submit your application and CV.