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Business:  Kalmar
Job Function:  Sales

Stargard, PL

Sales Support Manager

Kalmar keeps global trade moving. Our innovative solutions contribute to every fourth container movement in the world and help transform the future of cargo handling. We believe in collaboration, delivering on our promises and that people make the difference.

Purpose of the position

The Sales Support Manager works closely with head of sales support, division head, Market Area’s sales organization and sales representatives, including dealer representatives, engineering and production personnel to offer best technical and commercial solutions for specific applications and customer needs.  

Working together with the market, the Sales Support Manager secures application knowhow of options, products and solutions. He/she supports the process of creating customer commitment by establishing and following up roadmaps for the region / area including market reviews. 

The main products to work with are:  Kalmar Terminal Tractors, Forklifts, Reach Stackers and Empty Container Handlers.


Main Task and Resposibilities:
●    Support sales representatives in technical and commercial questions related to the applications of the products and make recommendations.
●    Sales profitability together with regional sales.
●    Participate in monthly and annual sales planning and forecasting at the sales area.
●    Take responsibility for the development of common tools and systems, technical specifications and price calculation tools to support conceptual sales.
●    May provide direction and training to other team members as required.
●    Participate in development of marketing and sales programs including launching of new products.
●    Competitor follow-up.
●    Collaboration with Market Areas
●    Process improvement support for sales and pricing
●    Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule own activities so these targets are met


What you’ll need to succeed:

●    University degree, M.Sc. is preferred or equivalent experience in engineering and sales.
●    Knowledge of material and container handling business is preferred.
●    Good Technical understanding of our type of products.
●    Excellent communications skills and the ability to communicate with individuals and/or groups in international projects.
●    Fluent in English both in speaking and writing.  Additional languages skills of great interest.
●    Ability to do independent work as well as teamwork
●    Great accuracy and well structured 
●    Customer focused and experience and/or interest in multicultural business environment
●    Capabilities for cross functional work
●    Ability to focus in a global environment


Kalmar is part of Cargotec

Kalmar offers the widest range of cargo handling solutions and services to ports, terminals, distribution centres and to the heavy industry. Kalmar is the industry forerunner in terminal automation and in energy efficient container handling, with one in four container movements around the globe being handled by a Kalmar solution. Through its extensive product portfolio, global service network and ability to enable a seamless integration of different terminal processes, Kalmar improves the efficiency of every move. www.kalmarglobal.com


Kalmar is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2020 totalled approximately EUR 3.3 billion and it employs around 11,500 people. www.cargotec.com