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Business:  Kalmar
Job Function:  Application & Product Management
Location: 

Stargard, PL

Sales Order Specialist

Purpose of the position

Technical interface with Product and Sales Management team, Europe and Asia Front Line Sales, and Europe and Asia assembly facilities in early phases of a customer order.

Main tasks and responsibilities

  • Help dealers and sales companies create accurate Terminal Tractor specifications; recommend options or configurations for improved customer satisfaction, reduced costs, or increased standardization
  • Help dealers and sales companies match terminal tractor configurations to customers’ needs, performance specifications, and regulatory requirements. Answer questions about price, availability, and application
  • Review sales orders to ensure clarity in specification, delivery, and financial details. Identify potential supply chain disruptions early in the order process to minimize risk to revenue and late deliveries.
  • Facilitate effective handover to order administration team with minimal rework of orders; support accurate and timely order revisions when the need arises
  • Collaborate with dealers and sales companies to determine what modifications to the standard terminal tractor offering are required to meet customer needs
  • Analyze sales order statistics and present conclusions to terminal tractor leadership team to drive business decisions
  • Represent Order Management function in research and development projects

What you’ll need to succeed

Experience:

  • 3+ years experience in a mobile industrial equipment sales role (i.e. terminal tractors, forklift trucks, telehandlers, container moving equipment, etc.)
  • 2+ years experience in a cargo logistics industry (i.e. container handling, trailer logistics, food and beverage distribution, distribution center logistics, port operations, etc.)

 

Skills:

  • Customer relationship management CRM software (i.e. Salesforce, etc.)
  • Google workspace suite (Docs, Sheets, Slides, Meet, etc.)
  • Business intelligence and data analysis software a plus (i.e. Google Data Studio, Qlik, etc.)

 

Education:

  •  University degree (Engineering, Business, Supply Chain) or 6+ years work experience according to the above criteria

You will be part of

WORKING TOGETHER WITH:

  • Terminal Tractor Product and Sales Management team
  • Europe and Asia Front Line Sales
  • Europe and Asia assembly facilities
  • Customer Engineering
  • Project team with European market focus

Interested to join?

If You have any questions do not hesitate to contact recruiter: ireneusz.iskra@cargotec.com