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Business:  Kalmar
Job Function:  Information Management
Location: 

Stargard, PL

Regional IM Manager, Kalmar Europe

Purpose of the position

We are looking for candidates located in Poland (preferably) or Germany.

 

Leading the regional IT resources and service providers to ensure a high level of IT/IM support for the business in the region. Act as the speaking partner for the business in IT-related demands and support escalations. Drive change and development projects and manage the local IT cost in the region.

Main tasks and responsibilities

  • Being the speaking partner for the business in your region related to IT/IM demands. 

    • Having regular connections with local management to follow-up ongoing activities

    • Evaluate demands with our service managers/enterprise architect 

    • Mapping and steer the demands to the right party in IM organization

  • Ensuring a high level of IT/IM support delivery together with our Service Managers. 

    • Continuously improve service delivery 

    • Secure fit-for-purpose service and cost level

    • Focus on improving the end-user experience 

  • Ensuring that global policies and procedures are in place and followed. 

  • Being the ‘Go-To’ person in case of IT/IM support escalations. 

  • Work with the business to execute projects and change requests. 

    • Lead & contribute in regional projects like office moves, acquisitions, and divestment activities. 

    • Participate in global projects. 

  • Drive local/country financial planning for IM related costs together with Finance

  • Lead a team of regional IT resources (Country/Onsite IT Coordinator’s) in your region

What you’ll need to succeed

  • Bachelor/University degree in Information Technology and Information Systems.

  • Minimum 10 years of technical experience in the IT industry. 

  • Express yourself fluently in the English language, verbally and in writing. 

  • Excellent knowledge of service management practices (SIAM) and service processes (ITIL framework) 

  • Strong communication and interpersonal skills 

  • Having experience of working in a global organization is preferred

You will be part of

WORKING TOGETHER WITH 

Kalmar IM, Cargotec IM, Kalmar business functions, External service providers

Interested to join?

If you have any questions, please contact recruiter: ireneusz.iskra@cargotec.com