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Business:  Kalmar
Job Function:  Service

Singapore, SG

Senior Service Executive

Kalmar keeps global trade moving. Our innovative solutions contribute to every fourth container movement in the world and help transform the future of cargo handling. We believe in collaboration, delivering on our promises and that people make the difference.

Main Tasks and Responsibilities

  • Responsible for ensuring an efficient processing of enquiries/orders.
  • Maintains good relationships with customers and ensures updated knowledge of customers' needs.
  • Support a team of PSA service supervisors & technicians in daily operational and administrative matters.
  • Manage service job reports and daily timesheets, ensuring information is accurate and all required documentation is in placed.
  • Act as a liaison between off-site supervisors/technicians and other departments.
  • Kalmar Klick and SAP Key User, maintaining service contracts, contract conditions and installed base up to date.
  • Responsible for PSA Pass/Car Pass entry applications/renewals/cancellation.
  • Generate data from SAP as and when required.
  • Responsible for ISO safety related documentation, including maintenance of all lifting equipment and PPE.
  • Generating productivity incentive for PSA service technicians.
  • Responsible for local service warranty claims and related matters.

What you’ll need to succeed:

  • Candidate must possess at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree, any field.
  • At least 3 year(s) of working experience in the related field is required for this position.
  • Knowledge in SAP will be an added point.

You will be part of:

We believe in our people as it is our people who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away no matter how big the challenge. We succeed because we do it together.
With us, you will have the opportunity to realise your potential and become an important member of our global team.

Interested to join?

If you are excited about this opportunity, please submit your application and CV.


Kalmar is part of Cargotec

Kalmar offers the widest range of cargo handling solutions and services to ports, terminals, distribution centres and to the heavy industry. Kalmar is the industry forerunner in terminal automation and in energy efficient container handling, with one in four container movements around the globe being handled by a Kalmar solution. Through its extensive product portfolio, global service network and ability to enable a seamless integration of different terminal processes, Kalmar improves the efficiency of every move. www.kalmarglobal.com


Kalmar is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2020 totalled approximately EUR 3.3 billion and it employs around 11,500 people. www.cargotec.com