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Business:
Kalmar
Job Function:
Service
Location:
Singapore, SG
Customer Service Executive
Purpose of the position
To provide full administrative support to the Kalmar Service Department
Key Accountabilities
- Support a team of service supervisors & technicians in daily operational matters.
- Manage service job reports and daily timesheets, ensuring information is accurate and all required documentation is in place, including updating of attendance timesheets/ roster.
- Assist senior service executives in administering the service activities.
- Prepare quotation, generate picking list, delivery note, and purchase order promptly upon request.
- Act as a liaison between off-site supervisors/technicians and other departments.
- Attend to customer queries, complaints, and feedback.
- Generate data from SAP as and when required.
- Assist in Handling Jurong & PSA-related tenders, contracts, and, activities.
- Responsible for service orders, including sourcing/ordering of parts.
What you’ll need to succeed:
Education
- Diploma in Business Administration or higher.
Skill Requirements
- Fluent in English and Mandarin.
- Good knowledge of MS Excel (or any other ERP system). SAP knowledge is a plus.
Relevant Experience
- Experience is not required for this position.
Interested to join?
If you are interested in the position, kindly submit your CV with us!