Senior Executive, Parts

Purpose of the position

• To lead the parts team, formulate/develop sales plan, implement, and monitor to achieve our objectives and budget.
• Roll our sales programs, initiatives, activities and direct selling within the S.SEA region to increase market coverage and market share. 
• To oversee the the parts sale processing and maximising the MyParts online platform to increase productivity and sales concurrently. 
• To provide full administrative support to dealers who are our extended arms to increase our market share and parts sales.To lead and to support the Kalmar Service Department, PTS, and MEQ sales as well.

Main tasks and responsibilities

• Sales (Negotiate PARTS sales) with existing and new customers who are of strategic importance to the organization.
• Prepare parts sales forecasts and budgets, monitor sales volume, revenues, and costs against forecasts to identify problem areas and adapt procedures or re-allocate resources to improve the overall performance of the sales team.
• Contribute to the formulate/development and implementation of parts sales plan, customer retention, pricing, and distribution strategies for area of responsibility through the provision of market intelligence and customer information and by understanding market trends.
• Oversee the timely process of supplier invoices in Basware before month end closing.
• Handling of parts sales, parts tender, and parts contract direct with dealers, and customers.
• Attend to customer queries, complaints and feedback pertaining to invoicing related issues.
• Responsible for meeting direct selling with customers on parts sales, negotiation, offering/selling, processing and payment collection.
• Act as a liaison between functions relating to parts with HQ and our parts team.
• Provide administrative support on parts to the dealers, service team and warranty team.
• Focus on digitalization parts sales and kalmar insight on parts.
• Oversee the parts sales transaction and processing

What you’ll need to succeed

Education

• Degree or Diploma in Business or Engineering

Experience

• Related experience in Parts Sales and Services within the machinery or equipment industries

Skill Requirements

• Fluent in English and Mandarin to communicate with our clients
• Good knowledge of MS Excel (or any other ERP system).
• SAP knowledge is a plus.Skills & Competencies
• Self-motivated and seeking high standards    
• Resourcefulness and implementation of action skills    
• Excellent customer relationship management skills    
• Strong technical background (mechanical or electrical).    
• Open-minded person with the ability to work within an international team and cross-cultural environment

You will be part of

We believe in our people as it is our people who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away no matter how big the challenge. We succeed because we do it together. 

With us, you will have the opportunity to realise your potential and become an important member of our global team.

Interested to join?

If you are excited about this opportunity, please submit your application with salary request and CV.