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Business:  Kalmar
Job Function:  Sales

Shrewsbury, GB

Sales Support Coordinator

Kalmar keeps global trade moving. Our innovative solutions contribute to every fourth container movement in the world and help transform the future of cargo handling. We believe in collaboration, delivering on our promises and that people make the difference.

Purpose of the position


We are currently looking for an experienced professional to join our team to support Sales and Internal Sales administration functions, with upkeep overview of the CRM system. 

Main tasks and responsibilities


  • Manage CRM system to ensure information is available for reporting on a monthly basis;
  • Prepare monthly new order reports and organise monthly review order meetings. Attend sales meetings and sales training. Support sales managers with monthly reports;
  • Liaise with the UK Sales team and support them with quotations, order creation,  pre owned sales, specifications, delivery schedules, order specifications, machine demonstration requirements and machine transportation and deliveries;
  • Organise transport of customer machines arriving from factory to customer sites. Organise transport of demonstration machines and stock units in the UK.  Support with factory transport queries, machine movements and liaise with the frontline team to ensure handover is done correctly;
  • Produce quotations from sales calculations and issue to salesman to distribute to customer;
  • Monitor buyback list in advance to ensure machines do not return without prior actions. Register and distribute leads and incoming calls to relevant sales managers;
  • Coordinate with central marketing team customer stories, case studies and local marketing campaigns;
  • Support with credit control and outstanding debt collection both Deposit & final settlement;
  • Support with other administrative tasks when needed.

What you’ll need to succeed



Bachelor’s or similar degree.




  • At least 3 years in similar sales support team environment;
  • Knowledge of sales processes and administration;
  • Experience in utilising the tools required in the sales processes & delivery.




  • Excellent communication skills both written and verbal and ability to work in a dynamic team environment;
  • A naturally outgoing individual with a profound ability to interact with customers and teams alike;
  • A customer and service minded self-starting individual, who can manage time effectively and achieve agreed goals;
  • Proactive, organised, flexible, adaptable  and goal oriented;
  • Excellent IT literacy, numeracy and analytical skills;

You will be part of


We believe in our people as it is our people who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away no matter how big the challenge. We succeed because we do it together. 

With us, you will have the opportunity to realise your potential and become an important member of our global team.

Interested to join?


If you are excited about this opportunity, please submit your application now and we will be happy to meet you. 

Kalmar is part of Cargotec

Kalmar offers the widest range of cargo handling solutions and services to ports, terminals, distribution centres and to the heavy industry. Kalmar is the industry forerunner in terminal automation and in energy efficient container handling, with one in four container movements around the globe being handled by a Kalmar solution. Through its extensive product portfolio, global service network and ability to enable a seamless integration of different terminal processes, Kalmar improves the efficiency of every move.


Kalmar is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2022 totalled approximately EUR 4 billion and it employs around 11,500 people.