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Business:  Kalmar
Job Function:  Field / Customer Service

Scotland, GB

Apply by:  22-03-2019

Field Service Engineer

Kalmar keeps global trade moving. Our innovative solutions contribute to every fourth container movement in the world and help transform the future of cargo handling. We believe in collaboration, delivering on our promises and that people make the difference.

Making your next move count

Kalmar is looking for a Field Service Engineer responsible for maintaining, servicing and repairing Kalmar and third party equipment, whilst providing a good level of customer service, through product knowledge and customer interaction.    

Main tasks and responsibilities:
•    Undertakes servicing of Kalmar or third party equipment at our customer sites
•    Complete all service, repair, warranty and inspection jobs allocated daily, to a high quality standard
•    Build strong rapport and relationships with customers, through professional behaviour and customer focused mindset
•    Respond to routine enquiries from customers about the technical aspects of the organization’s products and services
•    Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction
•    Develop skills and knowledge of the organisation’s products and service
•    Comply with all Legal and company standards, such as code of conduct and H&S practices.

What you’ll need to succeed:

The ideal candidate would be a multi-skilled engineer with an experience of heavy plant equipment, and working with hydraulic systems.

Ideally you have: 
•    Mechanical/Electrical Engineering qualifications
•    Engineering degree level
•    PLC knowledge or experience
•    Knowledge of Kalmar products.

You will be part of:

We believe in our people as it is our people who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away no matter how big the challenge. We succeed because we do it together. 

With us, you will have the opportunity to realise your potential and become an important member of our global team.

Interested to join?

If you are excited about this opportunity, please submit your application and CV by 22.03.2019. 

Kalmar is part of Cargotec
Kalmar offers the widest range of cargo handling solutions and services to ports, terminals, distribution centres and to the heavy industry. Kalmar is the industry forerunner in terminal automation and in energy efficient container handling, with one in four container movements around the globe being handled by a Kalmar solution. Through its extensive product portfolio, global service network and ability to enable a seamless integration of different terminal processes, Kalmar improves the efficiency of every move.

Kalmar is part of Cargotec Corporation. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2017 totalled approximately EUR 3.3 billion and it employs over 11,000 people.

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