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Business:  Kalmar
Job Function:  Service
Location: 

Port of Brisbane, QLD, AU

Business Development Manager

Kalmar keeps global trade moving. Our innovative solutions contribute to every fourth container movement in the world and help transform the future of cargo handling. We believe in collaboration, delivering on our promises and that people make the difference.

Purpose of the position

Based in either Mackay or Townsville, and reporting to the Solutions Sales Director - Kalmar Mobile Solutions, you will be responsible for increasing the Kalmar revenue base across all market segments (Mobile equipment, Ports, Services and Aftermarket Support) 

 

Key Accountabilities:

  • Assist in maintaining a high level of customer engagement by providing timely, professional and effective communication and service support response to all internal and external client inquiries.
  • Assist in preparation and completion of new and existing customer reports, including feedback evaluation and the execution of initiatives. 
  • Maintain accurate records of all customer related matters, prepare reports for monthly management team meeting.
  • Assist with establishment of operating budgets; optimize resources, prioritise spending, and ensure that standards are met
  • Provide for direct engagement with existing and potential clients to develop and grow strategic relationships with key senior client staff and gain a thorough understanding of client’s business objectives, maintaining records and reporting on same.
  • Complete client needs assessments on a site by site basis in relation to parts support requirements and compile and maintain reporting on same
  • Establish and expand customer network and market intelligence
  • Identify and follow-up on potential sales and new business opportunities
  • Partner with Port Crane, Mobile Equipment and Services divisions in order to animate potential new business opportunities.
  • Interstate and International travel may be required.

What you’ll need to succeed:

Education

  • BS in Engineering, Business, Computer Science or a related technical discipline from a reputable institution is preferred


Experience

  • A minimum of 5 years practical experience in successful development and implementation of aftermarket strategies in an industrial equipment environment 
  • Experience in parts and service aftermarket development and sales in the mechanical handling, port, industrial operations or crane industry sectors

Skills & Knowledge

  • English fluency is required
  • Intermediate to advanced level in Microsoft applications – Excel, Word, Access, PowerPoint, and Outlook.
  • Formal training in sales and presentation skills 
  • Excellent customer relationship skills
  • Effective project management skills
  • Strong analytical and numeracy skills
  • Administration skills
  • People management and development skills
  • Sound communication skills (written and verbal)
  • Excellent interpersonal skills (ability to deal with all stakeholders in the business)
  • Excellent project/time management skills, and can work steadily with multiple deadlines

Competencies

  • Critical thinking and problem solving skills
  • Planning and organizing
  • Decision-making
  • Communication skills
  • Influencing and leading
  • Delegation
  • Team work
  • Negotiation
  • Conflict management
  • Adaptability
  • Stress tolerance
  • Customer orientated 
  • Motivating and inspiring people
  • Excellent work ethic and leadership
  • Ability to participate in all training and development programs
  • Ability to get things done
  • Cultural sensitivity and adaptability
  • Customer orientated 

Additional 

  • Other duties as requested by your manager
  • Able to lift heavy objects in line with OH&S guidelines
  • Able to work at heights
  • Eligible for MSIC card security clearance
  • A keen interest in new technology and the application of that technology into business environments to drive productive, efficient and profitable operations
     

You will be part of:

We offer you an opportunity to put your skills and experience to work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it. A competitive salary package is on offer for the successful candidate.

Interested to join?

Click on Apply Now and send us your updated CV and expected salaries.

 

Kalmar is part of Cargotec

Kalmar offers the widest range of cargo handling solutions and services to ports, terminals, distribution centres and to the heavy industry. Kalmar is the industry forerunner in terminal automation and in energy efficient container handling, with one in four container movements around the globe being handled by a Kalmar solution. Through its extensive product portfolio, global service network and ability to enable a seamless integration of different terminal processes, Kalmar improves the efficiency of every move. www.kalmarglobal.com

 

Kalmar is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2020 totalled approximately EUR 3.3 billion and it employs around 11,500 people. www.cargotec.com