Share this Job
Business:  Kalmar
Job Function:  Sales

Panama Pacifico, PA

Service Sales Executive

Kalmar keeps global trade moving. Our innovative solutions contribute to every fourth container movement in the world and help transform the future of cargo handling. We believe in collaboration, delivering on our promises and that people make the difference.

Purpose of the position

Kalmar Panama is looking for a Service Sales Executive for Service Sales to Promote and sell the organisation's services including spare parts, and provide technical sales support. The suitable candidate has to develop and execute solution sales plans as well as develop a solid understanding of customers’ businesses and of how to create values by applying adapted solutions through a value-based selling behaviours.

Main tasks and responsibilities

  • Meeting the sales targets of the organization through effective Execution;  
  • Promote, quote and sell parts/services by analyzing the territory/market's potential, generating and  pursuing sales leads, making market prospection, visiting existing and new customers and following closely  sales opportunities  
  • Built, develop and maintain positive customer relationships by understanding customer needs,  suggesting appropriate products and services and expediting the resolution of customer problems and  complains to improve customer satisfaction and retention  
  • Supply management with reports on customer needs, problems, interests, competitive activities,  potential for new products and services and market conditions  
  • Document leads and opportunities into the CRM and keep it updated with reliable information and use  it as a main sales management tool .  
  • Preparing and submitting tenders and quotations according to customer requirements  
  • Uses initiative and experience to promote and sell more complex and demanding products and services. Works independently to complete given assignments and projects.
  • Lead and manage a bigger sales data. Contribute to and facilitate business strategies for the defined business. Make independent decisions about sales and project execution matters taking in consideration the limits agreed with the processes.  
  • Be effective in term of cost management travelling in a smart way, planning the visits in advance and  ensuring the best results in each customer visit plan  
  • Prepare, plan and schedule actions, customer visits and activities to move forward sales opportunities  as well as the MEQ and/or services solutions material to be presented to customers covering the main  business segments  
  • Perform required product training  
  • Make follow up to the entire sales process including order process, contract terms, delivery and  commissioning and debt collection 

What you’ll need to succeed

The ideal candidate would have capabilities for cross functional work. They would also have good communication and social skills, and the ability to focus locally in a global environment.

  • Customer Focus
  • Qualification Questioning
  • Proactive 
  • Time Management

You will be part of

We believe in our people as it is our people who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away no matter how big the challenge. We succeed because we do it together.

With us, you will have the opportunity to realise your potential and become an important member of our global team.

Interested to join?

If you are excited about this opportunity, please submit your application and CV.

Kalmar is part of Cargotec

Kalmar offers the widest range of cargo handling solutions and services to ports, terminals, distribution centres and to the heavy industry. Kalmar is the industry forerunner in terminal automation and in energy efficient container handling, with one in four container movements around the globe being handled by a Kalmar solution. Through its extensive product portfolio, global service network and ability to enable a seamless integration of different terminal processes, Kalmar improves the efficiency of every move.


Kalmar is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2022 totalled approximately EUR 4 billion and it employs around 11,500 people.