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Business:  Kalmar
Job Function:  Sales
Location: 

Ottawa, KS, US

Sales Coordinator

Kalmar keeps global trade moving. Our innovative solutions contribute to every fourth container movement in the world and help transform the future of cargo handling. We believe in collaboration, delivering on our promises and that people make the difference.

Making your next move count

This position is responsible for providing administrative support to our Sales team primarily Mobile Equipment.  You will establish and maintain an excellent relationship with our customers, outside sales force, manufacturing and engineering groups.  

Must be able to communicate with all areas and levels of company management.  From time to time will interact with administrative and operations counterparts at various Kalmar locations  Will also serve as the internal and external champion for all customer service and order processing issues related to mobile equipment.

Interacts with sales, product lines and engineering, manufacturing operations, warranty and service to ensure that all ordered and delivered equipment accurately reflects benefits and features from every user perspective.  Assist management when required.

Main tasks and responsibilities

●    Facilitate and handle the order process for Mobile Equipment Sales
●    Coordinate internally with various departments throughout the order process
●    Sales support for outside sales force, sales material, quotes, etc.
●    Coordinate logistics and equipment delivery
●    Cooperate with Product Line and MAU facilities located globally
●    Coordinate internally with various departments throughout the order placement and shipping process
●    Provide sales support for the Regional Sales Managers as appropriate 
●    Respond effectively and efficiently to internal and customer inquiries including queries relating to orders and/or returns and escalate when required
●    Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the sales team
●    Liaise with RMs, master scheduler and operations to determine order status and track/maintain delivery timescales to insure timely delivery of orders to customers
●    Provide the Sales team market data support, when applicable
●    Maintain any sales support databases
●    Other duties may be assigned

What you’ll need to succeed

Education

  • B.S. or B.A. Degree in business preferred.  Some technical aptitude is helpful but not required. 

 

Experience

  • Self-starter
  • Must possess the ability to handle difficult and demanding situations and multiple priorities
  • Requires a demonstrated teamwork attitude but with an ability to work independently
  • High level of curiosity and enjoys working with complex order process and logistics issues
  • Customer focused
  • Excellent time management and project prioritization skills
  • Equipment experience a plus

 

Competencies

  • Minimum advanced skills in Microsoft Office including Word, Excel, PowerPoint experience 
  • Good working knowledge of Google Suite of products such as Docs, Sheets, & Slides
  • SAP, Salesforce, and other online systems knowledge and experience
  • Ability to learn new systems and ways of working

You will be part of

We believe in our people as it is our people who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away no matter how big the challenge. We succeed because we do it together.

With us, you will have the opportunity to realize your potential and become an important member of our global team.

Interested to join?

Please submit your resume/CV today to be considered!

Kalmar is part of Cargotec

Kalmar offers the widest range of cargo handling solutions and services to ports, terminals, distribution centres and to the heavy industry. Kalmar is the industry forerunner in terminal automation and in energy efficient container handling, with one in four container movements around the globe being handled by a Kalmar solution. Through its extensive product portfolio, global service network and ability to enable a seamless integration of different terminal processes, Kalmar improves the efficiency of every move. www.kalmarglobal.com

 

Kalmar is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2021 totalled approximately EUR 3.3 billion and it employs around 11,000 people.  www.cargotec.com