Share this Job
Business:  Kalmar
Job Function:  Service
Location: 

Ottawa, KS, US

Parts Sales Technician

Kalmar keeps global trade moving. Our innovative solutions contribute to every fourth container movement in the world and help transform the future of cargo handling. We believe in collaboration, delivering on our promises and that people make the difference.

Making your next move count

Based in Ottawa, Kansas USA, this position is focused on providing technical data based on set of circumstances provided in phone conversation. Research and build data and products to enhance customer satisfaction and company profitability.

Main tasks and responsibilities

  •  Daily interaction with dealers and field staff to answer inquiries regarding parts technical identification, availability within global system, order status, etc. 
  •  Entering special orders and internal ordering as required. 
  •  Learn and understand international shipping methods/Tracking
  •  Liason in researching part pricing and competitiveness
  •  Maintain data bases for various reports and vendor partner use. 
  •  Following internal process to maintain accurate inventory.
  •  Ensure customer service and satisfaction.

What you’ll need to succeed

Education:

  • Minimum of high school diploma or GED required. Candidate with AA or BS degree and/or equivalent experience preferred.

Experience:

  • Prior industrial equipment/automotive retail parts sales/customer service experience
  • Related experiences in Sourcing, engineering or other related fields would be considered

Competencies:

  • Good time management skills plus organization and prioritization abilities
  • Strong electrical and/or mechanical aptitude
  • Ability to interpret CAD drawings and technical Bill of Material documents
  • Customer service oriented
  • Good communication skills, both verbal and written
  • Solid interpersonal, communications and listening skills

You will be part of

Kalmar offers a competitive compensation and benefit package, including 401(k), Medical, Dental, Vision and Life Insurance plans, paid vacation and 9 paid holidays.

Interested to join?

Please submit your resume/CV to be considered!

Kalmar is part of Cargotec

Kalmar offers the widest range of cargo handling solutions and services to ports, terminals, distribution centres and to the heavy industry. Kalmar is the industry forerunner in terminal automation and in energy efficient container handling, with one in four container movements around the globe being handled by a Kalmar solution. Through its extensive product portfolio, global service network and ability to enable a seamless integration of different terminal processes, Kalmar improves the efficiency of every move. www.kalmarglobal.com

 

Kalmar is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2021 totalled approximately EUR 3.3 billion and it employs around 11,000 people.  www.cargotec.com