Service Manager (Northern)

Purpose of the position

The Service Manager will perform business development activities in the area / region of control. The Service Manager will work closely with clients in the market to determine and create a forecast of future works, work value, duration, and required resources.

Main tasks and responsibilities

• Efficiently and effectively, manage resources to deliver positive outcomes for our clients.
• Develop and maintain a forecast of work for your area of control
• Engage with existing and potential clients to performed business development activities
• Provide quotations for work meeting and or exceeding target gross margin.
• When time permits conduct maintenance & servicing of plant and equipment.
• Risk & hazard assessment as associated with allocated tasks.
• Liaise with & assist any specialist contract negotiations as appropriate.
• Manage client relationship ensuring work delivery exceeds expectations.
• Allocate resources to work maximising billable utilisation
• Any ad-hoc duties as assigned by superior

What you’ll need to succeed

• Comply with the requirements of Inver Port Services, Kalmar Australia, and Cargotec Policies and Procedures
• Comply with Code of Conduct requirements
• Report for work in a fit state and not under the influence of Alcohol or Drugs
• Perform all duties with honesty and integrity

Education and Training

Essential:

• Trade Qualifications
• Project Management experience
• Current Driver’s licence
• Maritime Security Identification Card (MSIC)

Desirable:

• Bachelor degree in an engineering or business discipline
• Container Terminal Asset Maintenance Experience

Work Experience / Skills:

• Business management
• Personnel management

Attributes

• Calm and collected
• Professional
• Ability to deal with conflict
• Have a sound knowledge of WH&S policies.

You will be part of

We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it.
 

Interested to join?

If you are excited about this opportunity, please kindly submit your application and CV.