Business:  Kalmar
Job Function:  Service

Ingleburn, NSW, AU

Field Service Technician

Kalmar keeps global trade moving. Our innovative solutions contribute to every fourth container movement in the world and help transform the future of cargo handling. We believe in collaboration, delivering on our promises and that people make the difference.

Purpose of the position

The purpose of the job is to provide installation, maintenance and support of Kalmar mobile equipment and other hydraulic mechanical equipment.

The role provides the opportunity to deliver mobile field service assistance to our customers with a fully equipped service vehicle.

Main tasks and responsibilities

  • Getting the job done within a timeframe, to the Kalmar standard
  • Maintain continual compliance with OH&S requirements of industry standards
  • Care and maintenance of service vehicle
  • Provide excellent customer service in a professional manner
  • Attend OEM Kalmar training as required
  • New product installations completed to high quality
  • Accurate service reports
  • Technical fault-finding ability: Hydraulic / Electrical / Mechanical

What you’ll need to succeed

  • Formal trade qualification (vehicle, mechanic,  diesel mechanic, heavy vehicles - Fitter & Turner)
  • Previous experience in a similar role
  • Experience in the mechanical handling, port or industrial operations industry sector
  • Effective time management skills
  • Sound analytical and numeracy skills
  • Strong communication skills (written and verbal)
  • Excellent interpersonal skills (ability to deal with all customers and stakeholders in the business)
  • Customer oriented and relationship building
  • Motivating and inspiring people
  • Ability to participate in all training and development programs
  • Cultural sensitivity and adaptability
  • Salary for the role is negotiable depending on experience. This is a great opportunity to join a global market leader. You must have the applicable rights to work in Australia to be considered.

You will be part of

We believe in our people as it is our people who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away no matter how big the challenge. We succeed because we do it together. 

With us, you will have the opportunity to realise your potential and become an important member of our global team.

Interested to join?

If you are excited about this opportunity, please submit your application with salary request and CV by 30 November 2023.

Kalmar is part of Cargotec

Kalmar is the global leader in sustainable cargo handling for ports, terminals, distribution centres and heavy industry. With our extensive electric portfolio and global service network, we help our customers move towards safer, more eco-efficient and productive operations. Together, we develop innovative solutions that shape the future of our industry, improving our customers’ every move.

Kalmar is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2022 totalled approximately EUR 4 billion and it employs around 11,500 people.