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Business:  Kalmar
Job Function:  Engineering

Elizabeth, NJ, US

Automation Engineer

Kalmar keeps global trade moving. Our innovative solutions contribute to every fourth container movement in the world and help transform the future of cargo handling. We believe in collaboration, delivering on our promises and that people make the difference.

Making your next move count


Kalmar is looking for a Automation Engineer who will be providing services in defined engineering discipline to support engineering design, development, and project delivery and completion. The position will be based in Elizabeth, New Jersey, USA and will be reporting to the Dir Support. 

Key accountabilities


  • Provide responsiveness and technical support to Kalmar customer reported issues.
  • Replicate/validate customer reported issues. Debug software/hardware issues as necessary.
  • Perform root cause analysis (RCA) on customer reported issues.
  • Execute the required actions to mitigate the customer reported issue(s) and bring the system back to an operational state.
  • Participate in customer optimization initiatives from a technical perspective.
  • Attend regular office-hours meetings with Kalmar Engineering.
  • Participate in the 24x7 on-call support rotation.
  • Be available during designated after-hours and weekends as the regional point of escalation for Automation Services for critical P1 issues
  • Coordinate ‘hot fixes’ when warranted or required and approved by Kalmar Engineering Management.
  • Expand and improve the quality of knowledge by writing knowledge base articles.
  • Self-learning of new product and technology developments so as to be able to provide up to date advice to customers.
  • Participate in technical and/or core product meetings within the broader Kalmar organization.
  • Keep abreast of Kalmar’s technological strategy and measure and see short-term activities in relation to the long-term business strategies or goals.

What you’ll need to succeed:


  • 2+ years related technical development and/or customer service experience.
  • BS or MS degree in computer science, Industrial Engineering, Electrical Engineering or related technical discipline.
  • Working experience of Unix, Windows, Oracle, SQL Server, Pascal.
  • Familiarity with C++ and/or J2EE.
  • Demonstrated data-analysis and debugging skills.
  • Hands-on experience of API’s, XML, JAVA, APACHE, and client-server apps.
  • Proven knowledge of networking technologies and relational database structures or web-based enterprise solutions and technologies.
  • Demonstrated experience with mission-critical, industrial enterprise solutions.
  • Industry experience in Marine Container Terminals, General Cargo, Distribution Centers or Warehouses desirable.
  • Exceptional customer service, writing, and oral communication skills.
  • Demonstrated time/account management, and organizational skills.
  • Flexibility and ability to work extended hours under tight deadlines as well as willingness to travel based on business need (up to 10% - 25%).

You will be part of:


We believe in our people as it is our people who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away no matter how big the challenge. We succeed because we do it together. 

With us, you will have the opportunity to realise your potential and become an important member of our global team.

Interested to join?


If you are excited about this opportunity, please submit your application with salary request and CV. (And other relevant if needed.)


Kalmar is part of Cargotec

Kalmar offers the widest range of cargo handling solutions and services to ports, terminals, distribution centres and to the heavy industry. Kalmar is the industry forerunner in terminal automation and in energy efficient container handling, with one in four container movements around the globe being handled by a Kalmar solution. Through its extensive product portfolio, global service network and ability to enable a seamless integration of different terminal processes, Kalmar improves the efficiency of every move. www.kalmarglobal.com


Kalmar is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2020 totalled approximately EUR 3.3 billion and it employs around 11,500 people. www.cargotec.com

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