Business:  Hiab
Job Function:  HSEQ

Streetsboro, OH, US

Quality Manager

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.


Together, we keep everyday life moving to build a better tomorrow.


Compensation Data



Salary starting around $105,000 per year based on skills and experience.

Purpose of the position



The purpose of the position is to manage, develop and maintain the product and process quality functions at the factory in accordance with customer expectation.  
Responsible for the management of ISO Standards, customer specific and business quality systems, providing results driven QA & QC leadership using lean and best practice for the plant.
Development and implementation of end to end Quality strategy to include suppliers, internal processes and customer requirements.

Main tasks and responsibilities




  • Leadership within the manufacturing department
  • Ensuring all lost time incidents are reporting and investigated 
  • All risk assessments are carried out and maintained
  • Accountable for all safety incidents within manufacturing engineering


  • Lead, prepare and manager customer regulatory audits to include ISO and other customer specific requirements
  • Lead, prepare and manage customer regulatory audits to include ISO and other customer specific requirements.
  • Fulfil the role of Management Representative at Business Line Management reviews.
  • Management System design, IMS/QPR.
  • IMS/QPR document management.
  • Internal audit management and reporting to Management.
  • Quality feedback to Management
  • Quality operations planning and road map creation
  • Ownership of CDI process and data management so as to provide statistical analysis as input to RCCA and CI processes.
  • Key relationships with other Departments, Suppliers & Sales Organizations
  • Lead the MAU level customer satisfaction from ASTS and warranty feedback to eliminate known faults
  • Take ownership for the Quality element of Engineering Change Control
  • Coordinate PPAP and FMEA processes.
  • Ownership of overall Product Quality Control Plan.


  • QPLC coordination
  • Coordinate and manage the Business Continuity Process and Planning across the MAU.
  • Participate in NPI Design gate reviews so as to ensure that product quality is built into the design.


  • Responsible for the timely execution of Goods Inwards Inspections.
  • Coordinate MRB processes and ensure timely execution of material dispositions.
  • Status reporting on material scrap and rework.


  • Ownership of total cost of poor quality including re-work hours
  • Lead the Quality Team in participating in Kaizen events where necessary
  • Adapt and develop best practice with regard to Factory 4.0 quality processes


  • Leadership of quality organization
  • Development of the project management and statistical approach (Lean/Six Sigma)
  • Promote a quality culture and understanding in the organization
  • Organize relevant quality trainings according to team development plans

What you’ll need to succeed




  • Bsc or Msc (Engineering/Quality)

Working experience:

  • Five to seven years of experience working in quality management and development
  • Strong background in quality functions and process thinking in all operations

Competence and skills:

  • Excellent Leadership skills, (incl. communication, negotiation, motivation)
  • Strong understanding of processes
  • Innovative thinking
  • Influencing skills
  • Quality management and development
  • Quality audits
  • Process thinking
  • LEAN thinking

You will be part of



Hiab offers a variety of different career possibilities for different backgrounds and ambitions, so whatever your passion is, we may just have the job for you! We want to bring in new expertise and fresh ideas, while providing our existing employees with new and interesting career opportunities. Your talent, experience and passion may just be what we seek or need to shape the future of Hiab and our industry. We offer as well: 

  • Comprehensive benefit package including; health, vision, dental, voluntary life/disability insurance upon first date of employment.
  • As low as $0 premium!
  • 401k program with company match
  • Personal time off and company-paid holidays
  • You may also be provided with a company cell phone, laptop and credit card, all to be used for the purpose of conducting company business
  • Opportunities for career growth and competitive salary commensurate with experience
  • Paid training
  • Company mentoring program
  • Tuition reimbursement for job-related continued education

Interested to join?



Please submit your resume/CV today for consideration!


Hiab is part of Cargotec

Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.


Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO fabrands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers.


Hiab is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2022 totalled approximately EUR 4 billion and it employs around 11,500 people.