Solution Owner, Invoice To Cash

Purpose of the position

Join us for a smarter and better everyday!

We, at Cargotec, are looking for an Invoice-To-Cash (ITC) Solution Owner to become part of our Hiab team. We’re looking for someone who will contribute in managing and developing finance-related solutions within the Invoice to Cash (ITC) area while also contributing to end-to-end processes and cross-functional initiatives as needed.

The role ensures alignment with the global finance solution platform, bridging technical solutions with business needs. The Solution Owner collaborates with stakeholders, developers, and solution teams to implement, support, and enhance ITC solutions and other interconnected processes in line with process changes, tactical plans, and the HIAB strategic development roadmap.
 

Main tasks and responsibilities

1. Solution Ownership and Development

• Represent IT solutions within the ITC finance process area, ensuring a clear focus on finance-specific aspects (e.g., Credit, Collection, Dispute Management, AR, Customer Invoicing and Cash Application).

• Manage and develop IT solutions, including interfaces and systems integrated with the core ERP platform (e.g., SAP), and third-party tools such as credit card payment systems (e.g., Worldpay).

• Support design, development, and improvements for integrations with satellite and ERP systems.

• Collect and prioritize functional requirements, breaking down major needs into smaller, actionable features.

• Define user experience, technical architecture, and testable use cases while maintaining system and process integrity.

• Actively contribute to the ITC system roadmap and validate workflows in collaboration with stakeholders.

• Organize and participate in alignment and prioritization meetings with stakeholders.

• Document new solution requirements (e.g., via JIRA or similar tools) and maintain solution documentation according to guidelines.

• Collaborate closely with the ITC Global Process Owner (GPO), Process Transformation and Delivery Stream (inc. GPO, PM, SDL etc.), to identify and propose technical solutions for process development needs.

• Participate in solution development projects and support PMO-led initiatives within the ITC area.

• Monitor supplier product roadmaps, exploring new development opportunities (e.g., R&D webinars).

• Work with service managers (CSMs) - internal and/or external, to address operational issues where development support is needed.

• Validate budgets, consultant estimates, and actuals when acting without a dedicated product owner.

2. Testing

• Participate in the solution design process where applicable, including defining test cases.

• Support and conduct integration and unit testing to validate functional and technical requirements.

• Collaborate with Solution Coordinators during user validation testing (UVT) and provide guidance on test result collection.

• Sign-off on UVT for production deployment.

3. Incident, Problem Management, and User Support

• Act as a third-level support contact for ITC-related incidents and problems.

• Guide and support Solution Coordinators in managing incidents and problems.

• Participate in incident and problem management processes, ensuring timely resolution in collaboration with external service providers and suppliers.
   

What you’ll need to succeed

Education
Bachelor's degree in Finance, Computer Science, or a relevant field.

Experience

• Minimum of 3 - 5 years of experience in finance applications and processes, particularly Accounts Receivable.
• Experience working with SAP (including SAP FICO) or other major ERP systems.
• Background in solution and process development within a finance context.
• Hands-on experience with JIRA or similar tools for project management and bug tracking.
• Experience in related finance solution areas (e.g., General Ledger, Invoice to Pay, Bank Communication Management) is considered an advantage.

Competencies

• Strong understanding of finance processes related to Invoice to Cash.
• Proficiency in IT systems, interfaces, and ERP platforms.
• Proven ability to coordinate development tasks across functions and teams.
• Collaborative and team-oriented with strong communication and training skills.
• Professional proficiency in written and spoken English.
• Comfortable working in a global matrix organization with an international mindset.
   

You will be part of

We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. You’ll be part of a team with a proven record of high team climate. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally.

Join us to make a difference - and have fun while doing it!

In addition we offer you:
 

• Attractive compensation package;
• Healthy work environment - company sponsored medical insurance program;
• Food vouchers;
• Work-life balance – 25 days paid vacation, company events;
• Transportation allowance;
• Performance-based bonuses;
• Company policy of permanent remote based location within any point in Bulgaria, office based only on very limited occasions.

Interested to join?

If you are interested about this opportunity, please submit your application and CV in English.

#LI-HYBRID