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Business:  Hiab
Job Function:  Information Management

Perrysburg, OH, US

Business Support Specialist, Data Quality

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

Join Hiab's journey - to inspire and shape the future of intelligent load handling


Hiab is looking for a Business Support Specialist, Data Quality who will be responsible for the evaluation, design and implementation IT solutions that are appropriate for users’ needs and consistent with the overall design of the organization's information systems architecture. The position will be based in Perrysburg, Ohio, United States and will be reporting to the Senior Manager, Business Support.

Key accountabilities




  • Provide support to the Hiab USA Team and colleagues within Business Support. Help build a more knowledgeable field base.

Data Quality


  • Responsible for the accuracy and cleanliness of master data as it relates to core operating systems and processes
  • Be engaged in digitalization & digitization initiatives



  • Facilitate and lead technical improvements in conjunction with sales, service and production management teams
  • Analyze and initiate data quality projects, implement a maintenance plan



  • Impact overall productivity and efficiency of the organization. The more accurate data is the more productive the team is



  • Bring to life each day our HIAB values and demonstrate these behaviors in his / her leadership style
  • Have a positive impact on people and their engagement.

What you’ll need to succeed:




  • 3-5 years of experience from technology industry’s safety and it’s development
  • Transactional reporting execution within SAP system preferred
  • Data maintenance within SAP Master Data Governance (MDG) tools preferred
  • Working in a matrix environment utilizing relationship-building to achieve results
  • Data gathering, cleansing, and analytics



  • Proficient with Excel/Google Sheets
  • Exceptional presentation and reporting skills
  • Analytical and detail oriented

Desired behavior:


  • Analytical 
  • Detail oriented
  • Organized
  • Observant
  • Responsive
  • Positive outlook/team builder
  • Collaborative influencer/leader 


Systems and tools


  • SAP
  • Google
  • Excel

Language skills:


  • English requirement: written Good, spoken Good 

You will be part of:


We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.


Hiab is part of Cargotec

Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.


Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO fabrands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers. www.hiab.com


Hiab is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2020 totalled approximately EUR 3.3 billion and it employs around 11,500 people. www.cargotec.com

Nearest Major Market: Toledo