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Business:  Hiab
Job Function:  Finance

Perrysburg, OH, US

Apply by:  31-01-2020

Billing Specialist

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

Join Hiab`s journey - to inspire and shape the future of intelligent load handling

The regional Billing Specialist will secure, coordinate, and execute all branch billing requirements for one of the two Hiab USA Regions (East/West).  This role will be the key point of contact for services billing within their respective region and be a back-up for the other.  This position is inherently responsible to monitor and follow-up on services accounts receivable and take corrective action through collaberation with sales, inside sales, finance/invoicing function and Cargotec Business Systems (CBS)


Main tasks and responsibilities:

•    Produce accurate invoices (audit customer volumes and revenues to ensure data integrity) and deliver invoices to customer in a timely manner.
•    Assist securing new customer documentation including a completed new customer credit application when terms are requested.
•    Ensure COD transactions are managed appropriately to collect at time of service
•    Assist with third-party billing when necessary or requested 
•    Maintain quality relationships with sales account managers, district managers and involve regional managers when necessary to keep them informed of key issues.
•    Follow policies and guidelines related to billing and dispute resolution as they relate to credit and collections and cash applications.
•    Communicate with both internal and external customers via phone, fax, email and letter to resolve issues. Focus on root cause analysis in an effort to eliminate and solve habitual customer issues
•    Generate reports for management, sales and other stakeholders, analyze and drive for corrective actions. 
•    Investigate and verify validity of account discrepancies, deductions and credits.
•    Maintain an electronic source for records and adhere to Cargotec’s Record Retention Policies
•    Adhere to defined key performance indicators (KPI’s) to continuously identify strengths and areas of improvement.

What you’ll need to succeed:
  •     High school diploma for GED required, college level Accounting classes or Accounting Degree preferred
  •     4-6 years in a high volume billing environment.
  •     Ability to sort, check, count and verify numbers multi-task, prioritize and work efficiently with minimal supervision
  •     Ability to work independently, self-starter, energetic
  •     Ability to listen, communicate (both written and verbal)
  •     Strong spreadsheet, word processing and automated accounting systems knowledge
  •     Strong mathematical background
You will be part of:

We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.

Hiab is part of Cargotec
Hiab is the world`s leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab`s more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers`; businesses and to shape the future of intelligent load handling.
Hiab`s offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO brands. Hiab`s ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers. www.hiab.com
Hiab is part of Cargotec Corporation. Cargotec`s (Nasdaq Helsinki: CGCBV) sales in 2017 totalled approximately EUR 3.2 billion, and it employs over 11,000 people.
If you are experiencing technical difficulty navigating through the career page, please contact us on candidate.support@cargotec.com. We will do our best to assist you.
Please note, we do not accept job applications at this email address.

Nearest Major Market: Toledo