Technical Trainer

You will be part of

Hiab offers a variety of different career possibilities for different backgrounds and ambitions, so whatever your passion is, we may just have the job for you! We want to bring in new expertise and fresh ideas, while providing our existing employees with new and interesting career opportunities. Your talent, experience and passion may just be what we seek or need to shape the future of Hiab and our industry. We offer as well: 

• Employees First way of life: all of us should experience Easiness, Empowerment and Excellence every day at work
• Comprehensive benefit package including; health, vision, dental, voluntary life/disability insurance upon first day of employment
• 401k program with 6% company match
• Personal time off and company-paid holidays
• Opportunities for career growth and competitive salary commensurate with experience
• Paid training
• Boot allowance
• Company mentoring program
• Tuition reimbursement for job-related continued education
• Referral Program
• You may also be provided with a company cell phone, laptop and/or credit card, all to be used for the purpose of conducting company business

Purpose of the position

The Technical Trainer will administer, develop, and facilitate Technical Training for HIAB USA Inc. Dealers, and Service Partners, and Internal Employees.

Main tasks and responsibilities

• Provide a quality educational experience to technicians in the following areas:
  • General Product Knowledge
  • Electrical Systems and Theory
  • Hydraulic Systems and Theory
  • Engines and Electronic Engine Control Systems
  • Equipment Inspection and repair
  • MOST Train the Trainer
  • Product Installation in some cases
• Create and develop new course content
  • Classroom training (presentations)
  • Instructional videos and tutorials
  • Hands-on activities and training.
• Continuously upgrade, and expand our current training offerings to meet our product technology requirements
• Create and provide new model introduction course materials
• Assist with the management of our Master Technician Program
• Provide technical support for Technicians as needed
• Provide information and reports as required to meet the needs of HIAB USA’s management
• Investigate, select and recommend equipment, services, tools, training aids, components, etc.
• Assure that the department has the proper equipment to present quality training
• Promote and market service training to our dealers and customers
• This position will require travel

What you’ll need to succeed

Education:

• High School diploma or equivalent required

Working experience:

• Successful training program development and facilitation experience preferred
• Strong technical and diagnostic experience

Skills and competencies:

• Knowledge of material handling equipment, products, dealerships, and industry
• Excellent organization, preparation and presentation skills
• Ability to convey complex information in an understandable format
• Proficient in Microsoft Oce, Word, Excel, and PowerPoint
• Ability to manage multiple projects.
• Excellent group dynamics and presentation skills
• Detail oriented
• Excellent oral and written communication skills

Interested to join?

If you are excited about this opportunity, please submit your Resume/CV today for consideration!

HIAB USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hiring, and training, are based on merit, qualifications, and business needs.

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