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Business:  Hiab
Job Function:  Field / Customer Service

Minerbio - Bologna (Italy), IT

Apply by:  06-02-2019

After Sales Specialist

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

Join Hiab's journey - to inspire and shape the future of intelligent load handling


Tasks and responsibilities

  • Technical support to customers (by phone, remote connection, mail, on-site visits) to solve technical problems;
  • Analysis with internal offices (Quality and R&D) of the problems for product improvement;
  • I​​​nspection visits to dealers and visits to customers;
  • Management of guarantee claims and their economic evaluation;
  • Technical training on products.


Fluent in english


Technical education


Excellent electronics and electrical knowledge

Preferable hydraulic knowledge

Previous experiences

Proven experience (at least 5 years) in same sector

What we offer

We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.

This position is based in Effer’s office in Bologna. You will report to the Service manager


Hiab is part of Cargotec

Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.


Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO brands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers.


Hiab is part of Cargotec Corporation. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2017 totalled approximately EUR 3.2 billion, and it employs over 11,000 people.

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