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Business:  Hiab
Job Function:  Information Management

Meppel, NL Helsinki, FI

Installation Solution Coordinator, Services

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.


Together, we keep everyday life moving to build a better tomorrow.


We provide you with the opportunity to explore your curiosity and drive us forward by joining Hiab's team as an Installation Solution Coordinator, Services. The purpose of the position is to define and implement standard global installation solution together with Global Business Process Manager and deliver first-class support with respective integrated systems.


The position offers to possible locations - Meppel, The Netherlands and Helsinki, Finland and reports directly to Director, Service Operations.

Main tasks and responsibilities


  • Act as a SME - Subject Matter Expert for the Installation process
  • Convert business process and requirements into actual solutions by defining development stories
  • Manage development backlogs and participate sprint planning sessions
  • Maintain solution documentation
  • Design test scripts and execute integration testing
  • Create training materials and hold training to all global key users prior to monthly release of new developments
  • Lead and support key users - provide end to end oversight through post deployment training.

What you’ll need to succeed




  • Bachelor degree business, engineering or other relevant field.



  • Define systematic global standard operating model. Assess where there are gaps and provide solutions for gaps
  • Managing global solution(s) 
  • Relevant experience of manufacturing/assembly process design and improvements.



  • Knowledge of agile development environment 
  • Mandatory SAP PP & CS (Other SAP modules and Fiori is a plus)
  • Experience of Integrated planning and/or Andon solutions is a plus
  • Teamwork - cross functional collaboration with other digital projects
  • Excellent analytical skills
  • Demonstrated ability to work effectively in a team and individually.

You will be part of


We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.


We offer a competitive salary and comprehensive benefits package geared to boost health and wellbeing

All our employees are offered comprehensive Learning & Development opportunities, annual development plan and career progression opportunities

In most of our positions, you have flexible working hours and hybrid work (combination of remote work and on-site work)

At Cargotec, you will join a truly international working environment and support making global trade faster, smarter, and more sustainable - smarter cargo flow for a better everyday.

Interested to join?


If you are excited about this opportunity, please submit your application now!


For further information please contact Rene Graichen, Director, Service Operations by email at

Please note that the interview process may begin before the closing date of the job posting.

Please also note that the recruitment process for this position is coordinated by our HR team part of Cargotec Business Services based in Bulgaria.


Hiab is part of Cargotec

Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.


Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO fabrands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers.


Hiab is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2021 totalled approximately EUR 3.3 billion and it employs around 11,500 people.