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Business:  Hiab
Job Function:  Service

Karlsruhe, DE

Workshop Manager

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

Join Hiab's journey - to inspire and shape the future of intelligent load handling


HIAB’s Hiab Loader Cranes, Light & Medium Division is looking for a Workshop Manager in Karlsruhe to manage the day-to-day operations and supervision of a team of service employees.

Main tasks and responsibilities


  • Monitor and manage service employees’ day-to-day performance to ensure service quality standards and plan and ensure effective short-term resource planning to keep the utilization ratio on the acceptable level
  • Responsible for resource planning and manpower requirements within departments. Ensure service work is conducted in compliance with applicable regulations, and ensure accurate safety practices
  • Liaise with customers and third parties and support actively sales
  • Provide internal, accurate, professional documents (such as checklists and corrective action reports)
  • Lead, direct, evaluate, and develop a team of service technicians.

What you’ll need to succeed


  • University (Bachelor's degree) level or vocational qualification 
  • Relevant working experience
  • Advanced skills and knowledge in this area
  • Ability to solve complex problems
  • Fluency in German is a must.

You will be part of


We offer you a position in a global organization where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.

Interested to join?


If you are excited about this opportunity, please submit your application with salary request and CV.


Hiab is part of Cargotec

Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.


Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO fabrands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers.


Hiab is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2021 totalled approximately EUR 3.3 billion and it employs around 11,000 people.