VP, Business Operations Development

Purpose of the position

Business Operations Development has strategic responsibility for end-to-end supply chain transformation and for HIAB X, our Business System. Our Business System creates a platform for business excellence using lean six-sigma methodology. The Business System is applied to all key value zones / process domains: commercial, supply chain, transactional and new product development. 

The purpose of the supply chain transformation is to Implement an end-to-end supply chain operating model capable of 50% upside flexibility within a six-month horizon with the ability to deliver on financial and operational performance targets throughout the business cycle and to deliver the planned business growth. This requires step changes to the HIAB supply chain operating model and transformation of operations across the entire spectrum of Plan, Source, Make, Deliver processes, people and enabling infrastructure.
 

The Business Excellence function will be the driving force for the design, development, and implementation of the Hiab Business Excellence system utilizing lean six-sigma to design and continuously improve all core processes, the use of fact-based data driven decision-making, and the use of the 80/20 principle to prioritize projects, product portfolio, and standards & specifications. The aim of the function will be to train, mentor, coach and develop high potential colleagues in the use of the lean six-sigma methodology (driven by its own academy) to enable the business to realize 1.5% annual productivity gains. In addition, the function will consist of supply chain process excellence, innovation & commercial process excellence, and business process services platform excellence.

Main tasks and responsibilities

• Lead the supply chain transformation
• Be the chief supply chain architect and go-to person for supply chain excellence
• Deploy a transformation methodology that achieves cross-functional process improvements across Divisions
• Build and lead a team of cross-divisional capability specialists (master and black belts)
• Develop and execute the supply chain transformation roadmap
• Deploy the HIAB X business system across HIAB
• Design, develop and deliver training curriculum for lean six-sigma 
• Be an ambassador of our Employees First, Customers next people strategy through continuous improvement executable plans which will have a positive impact on all 3E’s: Easiness, Empowerment, and Excellence
• Be a key contributor to improving employee engagement through the implementation of process improvements, i.e. eliminate the rework associated with our invoice billing and payables transactions which are currently 4x the number of transactions processed 1 Position/role description
• Line management responsibility for up to 3 additional functions for continuous improvement: supply chain, commercial processes, innovation processes, and business services platforms for customer experience & HR, finance transactional support processes
• Accountable to deliver EBIT impact that is 5x’s more than the cost of the function per annum 
• Deliver annual improvements to the business cash conversion cycle 

Key interactions/interfaces

Internal: 
 

• Board of Directors, Executive Management (HLT), Divisional Leadership, Customer Support Center heads, Group Global Functions, Operational facilities (mainly PSCs, CSCs)

External: 

• Capital Markets, Suppliers, Dealers, Distributors and Customers, Consultants

KPIs 

• Supply chain KPIs
• % Operating/Gross Profit improvement 
• Cash Conversion Cycle improvement 
• Warranty cost improvement 
• NPD sales in last 5 years (%) 
• NPS
• Employee engagement

What you’ll need to succeed

Education:
 

• Master's degree in Engineering, Finance/Accounting, Business Administration, Economics, Computer Science, or a similar relevant discipline
• Lean Six Sigma certified - Black Belt

Working experience:
 

• 10+ years’ experience in leadership roles ideally in industrial equipment manufacturing or similar companies 
• Experience in leading teams and leading through others
• Solid supply chain expertise in designing, implementing and operating global supply chains. Ideally additional expertise in planning, sourcing, manufacturing and/or logistics functions
• Experience with working in a multicultural, multi-language, matrix organization is an advantage 

Competencies:
 

• Competent supply chain practitioner and strategist
• Excellent communication skills with ability to engage and influence all levels of organizational leadership 
• Excellent technical and analytical skills 
• Lean management and six-sigma continuous improvement expertise with tangible results
• Strong facilitation skills in Hoshin Kanri strategy deployment
• Excellent English skills - written and verbal 
• A creative thinker and takes a proactive approach to implementation of activities that deliver impactful outcomes to the organization 
• Strong leadership and people development skills

Desired behavior: 

• Customer centric mind-set 
• Strong problem-solving, project management and leadership skills and abilities 
• A team player with a positive attitude, willing to get involved in the wider activities of the business 
• Blending abstract thinking with practical commercial and operational needs 
• Ability to work across teams, build relationships (great networker), and influence stakeholders 
• Impact-driven and business-minded with outstanding leadership skills 
• Excellent/fluent English skills, both written and verbal 
• Excellent communicator 
• Flexibility & accountability 
• Strong developer of people and processes 
• Desire to be part of transformational change agendas

Interested to join?

If you are interested in the position, please share your CV together with your Cover Letter by 27.09.2024