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Business:  Hiab
Job Function:  Business Development

Helsinki, FI

Performance Analyst

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.

Together, we keep everyday life moving to build a better tomorrow.


Hiab is on the lookout for top talent to join our growing business. We have an exciting opportunity for a Performance Analyst. The selected candidate will be responsible for analyzing large amounts of raw information and creating dashboards that will help improve business decisions. 


In this role, you should be highly analytical with a knack for analysis, math, simulation and statistics. You will embark on a journey of creating transparency via KPI Dashboards throughout the full Service Organisation.

Main tasks and responsibilities


  • Identify valuable data sources and automate collection processes 
  • Analyze large amounts of information to discover trends and patterns 
  • Build models to address business problems and create business /investment cases
  • Responsible for KPI Dashboard and promotes the usage in the Service Organisation
  • Owns the development with subcontractors to enable access to relevant data for all personas in the organisation 
  • Establish clearly defined and prioritized metrics that can be used for performance management purposes to enable the balance of creating new value for Hiab and our customers.

What you’ll need to succeed



  • Master degree in related field or the equivalent through a combination of education and work experience.



  • At least 5 years of relevant experience in a technical/commercial role (preferably managerial) in a service environment 
  • Advanced excel user with skills in data analytics
  • Thorough understanding of the Service world
  • LEAN and Six Sigma mindset.



  • Analytical mind and business acumen
  • High attention to detail
  • Data driven mindset
  • Understanding of Service Organisation
  • Comfortable with big and complex data
  • Ability to work across systems and connect data and information
  • Commercial and customer focused.

You will be part of


We offer you a position in a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.


We offer a competitive salary and comprehensive benefits package geared to boost health and wellbeing

All our employees are offered comprehensive Learning & Development opportunities, annual development plan and career progression opportunities

In most of our positions, you have flexible working hours and hybrid work (combination of remote work and on-site work)

At Cargotec, you will join a truly international working environment and support making global trade faster, smarter, and more sustainable - smarter cargo flow for a better everyday.

Interested to join?


If you are excited about this opportunity, please submit your application now!


For further information please contact Rene Graichen, Director, Service Operations by email at

Please note that the interview process may begin before the closing date of the job posting.

Please also note that the recruitment process for this position is coordinated by our HR team part of Cargotec Business Services based in Bulgaria.



Hiab is part of Cargotec

Hiab is the world's leading provider of on-road load handling equipment, intelligent services and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.


Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO fabrands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system, and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers.


Hiab is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2021 totalled approximately EUR 3.3 billion and it employs around 11,500 people.