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Business:  Hiab
Job Function:  ICT

Helsinki, FI

Apply by:  28-02-2019

E-commerce Manager

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services, and innovative digital solutions is constantly changing.

Join Hiab's journey - to inspire and shape the future of intelligent load handling

We offer you an interesting position in our e-commerce and service business. The position is within Services of Hiab in a global organization in our e-Commerce team. We have a solid foundation with the current solution and our current development activities focus on features that will increase sales and Webshop utilization,  improve user experience and also enable new features that will lift the usability and engagement to a whole new level. 
As an eCommerce Manager, you will work closely with the e-Commerce team,  our different markets, e-commerce vendor, Cargotec IT, and other internal stakeholders. An important part of the role is coordination of marketing initiatives and solution development with service business and information management.

The job responsibilities include:

  • Building a strong roadmap for eCommerce to grow our parts sales
  • Secure leading position for Hiab in online customer interface 
  • Working as a superior for the eCommerce team 
  • Project management
  • Process development 
  • Innovation and development of new functionalities 
  • Vendor management
  • Contract negotiations
  • Securing eCommerce daily operations

What you’ll need to succeed:

Knowledge of following topics is an advantage:  

  • Master’s or bachelor’s degree in a sound field
  • Experience in application management and development
  • Experience (> 5 years)  in eCommerce business, B2B or B2C
  • Experience in managing large entities
  • E-Commerce and CMS knowledge, experience from EpiServer and InRiver considered an asset
  • Capability to steer development from commercial needs perspective, prioritizing  and managing complexity
  • Understanding of online payments
  • Understanding of Identity And Access Management Solutions
  • Experience from Salesforce CRM and marketing Cloud considered an asset
  • Product data management
  • SAP SD and MM understanding
  • Agile skills
  • Excellent communication and coordination skills

We offer you


We offer you a position in a global organization where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.

Success in this position requires an independent approach and good teamwork skills. You need to be able to communicate in English, both spoken and written.

The placement of the position is preferably in Helsinki. Some travel is required.

Interested to join?

For further information please contact:
For further information please contact Elina Kronbäck via phone +358 50 390 4852 or
Please submit your application, CV and an indication on renumeration by 28 02.2019.

Hiab is part of Cargotec

Hiab is the world's leading provider of on-road load handling equipment, intelligent services, and digitally connected solutions. As the industry pioneer, Hiab's more than 3,300 employees worldwide focus on our commitment to increase efficiency in our customers' businesses and to shape the future of intelligent load handling.


Hiab's offering encompasses class-leading load-handling equipment, including HIAB loader cranes, LOGLIFT and JONSERED forestry and recycling cranes, MOFFETT truck mounted forklifts, MULTILIFT demountables, and tail lifts under the ZEPRO, DEL, and WALTCO brands. Hiab's ProCareTM service, award-winning HiVisionTM crane control system and HiConnectTM platform demonstrate our constant drive to provide intelligent services and connected solutions that add value to our customers.


Hiab is part of Cargotec Corporation. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2017 totaled approximately EUR 3.2 billion, and it employs over 11,000 people.

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